Victims Assistant Program Coordinator

Small Business Administration

$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in victim assistance or related field
  • Expert knowledge of victims' rights laws including the Crime Victims' Rights Act
  • Familiarity with federal crime victim rights laws as applied to land management
  • Experience in developing and implementing policies for victim services
  • Strong understanding of the dynamics of crime victimization and response protocols

Responsibilities

  • Develop and coordinate training and programs to support crime victims' rights
  • Represent the Department in interagency working groups on victim assistance
  • Coordinate responses to legislative reviews and summarize Department achievements
  • Identify and share resources from federal agencies to aid DOIs in victim services
  • Analyze stakeholder interactions with crime victims to improve service delivery
  • Ensure programs align with evidence-based, victim-centered practices
  • Serve as a resource for law enforcement entities regarding victim service referrals

Benefits

  • Access to a comprehensive health and welfare benefits package
  • Opportunities for recruitment or relocation incentives
  • Support for professional development and training programs
  • Participation in federal retirement plans
  • Paid leave and holidays throughout the federal calendar year
Full Job Description
Duties

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The incumbent develops and coordinates programs, policy, and training designed to build and sustain Department and OLES VAP capacity for ensuring that crime victims are accorded their due rights and services and that DOI programs promote evidence-based victim-centered law enforcement practices.

Represents the Department at various government working groups and meetings to include the Department of State, the White House, the National Security Council, Federal Law Enforcement-Based Victim Assistance Program Working Group and the Department of Justice. Handles or coordinates the response to data calls (e.g., legislative reviews, summarizing Department accomplishments on special topics such as human trafficking). Identifies assets (e.g., training, social media toolkits, etc.) available through other federal agencies that can help DOI bureaus in their interface with crime victims. Works internally to identify components within DOI that can carry out assignments or bring capabilities to support the Department's participation in interagency working groups. Coordinates Department and Bureau efforts internally or with other federal, state, tribal or local law enforcement or community-based victim service providers to expand the Department's capacity to respond effectively to crime victims. Serves as an expert resource for DOI law enforcement entities nationally regarding appropriate victim service referrals.

Systematically analyzes Department programs and audiences, ensuring that programs promote victim centered, trauma-informed practices, supported through analysis of:

- The interactions of DOI stakeholders with crime victims, including consideration of complex and diverse DOI law enforcement program tactics, legal jurisdictions, roles, methodologies and environments that impact their procedures and interactions with crime victims.- The impact of case law, statutory, legislative changes and executive orders on programs and initiatives,- Social science and criminal justice research on the impact of crime victimization, crime trends, evidence-base best practices, culturally sensitive approaches, and interventions that promote access to services especially for underserved populations.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
  • You are required to complete training, obtain and maintain a government credit card with travel and purchase authority.


As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

All qualifications must be met by the closing date of this announcement - 10/06/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

To qualify for this position at the GS-13 grade level:

Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-12 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience:

1. Expert knowledge of victims' rights including statutory and policy mandates set forth the in the Crime Victims' Rights Act of 2004, the Crime Control Act of 1990, and the most recent edition of the AG Guidelines. Requires a broad range of knowledge of legal mandates, executive orders and national action plans as they pertain to victim assistance identified by DOI LEOs.

2. Expert knowledge in the application of federal crime victim rights laws to land management and tribal jurisdictions, justice systems and federal and tribal law enforcement organizations to which applicable federal status apply. Knowledge of credible authorities on best practices for law enforcement response.

3. Strong working knowledge of dynamics of victimization, either providing or managing direct services to victims of crime, including but not limited to sexual assault, child abuse, driving while under the influence crashes, human trafficking, domestic violence, and other crimes. Experience applying that knowledge to case consultations, training initiatives for diverse audiences, and developing programs and policy in a federal agency.

4. Comprehensive knowledge and experience developing policy related to crime victims' rights and services laws and evidence-based practices.

5. Comprehensive knowledge of the purpose and goals, as well as points of contact, of victim service networks including but not limited to national organizations, Federal VAPs, Coalitions, Task Forces, child advocacy centers, and tribal victim service providers.

Applicants must meet all specialized experience statement described above.


You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not allow substituting education for experience.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS), recruitment, or relocation incentive.

All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior.

Physical Demands/Work Environment: Work is sedentary, in a typical office environment.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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