Fire Dispatch Center Manager

Small Business Administration

• $80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least one year of specialized experience at the GW-11 level or higher in Federal service.
  • Possess NWCG incident management qualifications for a Center Manager role.
  • Demonstrated primary wildland firefighting experience through relevant fire line work.
  • Experience managing dispatch operations, fire preparedness, and emergency response.
  • Ability to coordinate with multiple agency partners on resource mobilization.

Responsibilities

  • Direct and oversee daily dispatch center operations for operational readiness.
  • Manage dispatch center budget and expenditures across agency partners.
  • Develop and implement long-range plans for dispatch center operations.
  • Coordinate with partner agencies to assess resource needs during incidents.
  • Establish incident priorities and coordinate resource mobilization for response efforts.

Benefits

  • Comprehensive benefits package available to federal employees.
  • Authorized moving expense entitlements for eligible applicants changing duty station.
Full Job Description
Summary

This is a Direct-Hire advertisement. Veterans preference is not applicable. Learn more at: Direct Hire Authority

These Supervisory Wildland Firefighter (Fire Dispatching) (Dispatch Center Manager) positions are with the US Wildland Fire Service, GW-0456-12 in the following locations:

Fairbanks, AK

Bishop, CA

Porterville, CA

San Bernardino, CA

Susanville, CA

Idaho Falls, ID

Shoshone, ID

Elko, NV

Ely, NV

Las Vegas, NV

Winnemucca, NV

Alamogordo, NM

Cedar City, UT

Salt Lake City, UT

Vernal, UT

Duties

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As a Fire Dispatch Center Manager your duties will include but are not limited to the following:

  • Directs and oversees daily dispatch center operations to ensure adequate staffing, balanced workloads, operational readiness.
  • Manages the dispatch center budget, including planning, allocating, monitoring, and reconciling expenditures across multiple funding sources and agency partners.
  • Develops and implements long-range plans for dispatch center operations to support wildland fire management objectives and interagency priorities.
  • Coordinates with partner agencies during multi-jurisdictional incidents to assess resource needs, identify values at risk, support operational planning, and maintain situational awareness.
  • Establishes incident priorities and coordinates the mobilization, demobilization, and reassignment of resources to support current and anticipated incident response and logistical operations at the local, geographic, and national levels.


Requirements

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Conditions of employment

Must be a U.S. Citizen or National.

Suitability for Federal employment, as determined by background investigation.

Direct Deposit Required.

This position requires the incumbent to operate a government (or private) motor vehicle as part of their official duties. Selectee must hold and maintain a valid state driver's license throughout their employment in this position.

A condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.

Supervisory Probationary Period: Selectees who have not previously completed a supervisory probationary period, will be required to serve a one-year supervisory/managerial probationary period for this position.

Individuals assigned male at birth after 12-31-59 must be registered for the Selective Service. To verify registration visit SSS.gov.

You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.

You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes.

Qualifications

In order to qualify for this position you must possess the Minimum Qualification requirements listed below.

To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

Selective Placement Factor(s): This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified.

This position has been identified as one of the key fire management positions under the Interagency Fire Program Management (IFPM) Standard. This position has been categorized as a Center Manager, and requires selectee to meet the minimum qualification standards for IFPM prior to being placed into the position. Detailed information regarding IFPM positions can be found here: Interagency Fire Program Management (IFPM). To meet IFPM requirements, you must have possessed all of the following National Wildfire Coordinating Group (NWCG) incident management qualifications and training requirements to be considered eligible for this position (currency not required at time of referral, but may be required to obtain and maintain currency if selected):

  • EDSD (Expanded Dispatch Support Dispatcher) AND
  • Candidates must possess Primary/Rigorous wildland firefighting experience, gained through fire line work in containment, control, suppression or use of wildland fire. You must clearly demonstrate this experience in your resume, including the months, days, and hours per week at which the work was performed to be considered. Applicants must have documented prior primary firefighting experience, with substantial service defined as either:
    • At least one full fire season working in a primary wildland firefighting role. This means I have worked directly on the fireline performing tasks such as containing, controlling, suppressing, or managing wildland fires. This experience may come from serving in a permanent, temporary, seasonal, or comparable private-sector, Tribal or other government role on an Engine Crew, Fire Effects Crew, Prescribed Fire/Fuels Crew, Hand Crew, Helitack Crew, Hotshot Crew, Smokejumpers, Wildland Fire Module, or Fire Suppression Crew, etc. This experience has been documented in my work history/experience blocks on my resume.
    • - OR -
    • At least 14-days of on-the-ground fireline experience (cumulative or consecutive).


Prior primary wildland fire experience must be clearly documented in your resume. Note: an IQCS Master Record or equivalent document will not be used to determine or calculate prior primary wildland fire experience eligibility for this requirement.

Credit will be given for all appropriate qualifying experience. Please be sure to include this information in your resume. No assumptions will be made about your experience.

Minimum Qualification

At least one year of specialized experience equivalent to the GW-11 level, or higher, in the Federal service, or equivalent, which includes all of the following: Serving as an Assistant Dispatch Center Manager providing technical, operational, and leadership support for dispatch center activities serving Federal, State, Tribal, and local cooperating partners. Responsible for coordinating dispatch operations, fire preparedness, aviation activities, resource mobilization, situational awareness, emergency response, logistical support, and policy implementation.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

*Applicants must meet all minimum qualification requirements for the position of interest by the closing date of the Job Announcement.

Secondary Firefighter Retirement Coverage - Applicants for this secondary administrative fire fighter position under the provisions of 5 U.S.C. 8336 (c) (CSRS) and 5 U.S.C. 8412 (d), must possess knowledge of the principles, methods, and techniques of wildland firefighting as demonstrated by direct wildland firefighting experience. In order to receive credit, you must provide a written description of your experience in wildland firefighting. Education without hands-on wildland firefighting experience does not meet this requirement. Periods of wildland firefighting experience, gained through militia and rural fire departments, can also be credited. Wildland fire is defined as any non-structure fire that occurs in the wildland. Two distinct types of wildland fire have been defined and include wildfire and prescribed fires as follows: Wildfire: Unplanned ignitions or prescribed fires that are declared wildfires. Prescribed Fires: Planned ignitions. This description includes only fire line experience on a Prescribed Fire; it does not include experience in the planning stages. Prescribed fire experience must be supplemented by fire suppression experience in order to be creditable as previous wildland firefighting experience.

Physical Demands: The work is primarily sedentary and performed in an office or dispatch center environment. The position requires extended periods of sitting while using computers, telephones, and other communications equipment. Occasional standing, walking, bending, and lifting of light office materials may be required. Periodic travel by vehicle or aircraft to attend meetings, training, field visits, or other official assignments is required.

Work Environment: Work is performed primarily in an office or dispatch center environment. During periods of peak activity, the work area is characterized by frequent radio traffic, multiple telephone communications, and simultaneous communications requiring sustained attention and coordination. Work may involve extended or irregular hours during periods of increased fire activity or emergency operations. Occasional travel to field locations may involve exposure to outdoor weather conditions, smoke, uneven terrain, and wildland fire environments.

Education

This job does not have an education qualification requirement.

Additional information

Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements) for the position with a score of 85 or above on the assessment questionnaire, and be able to perform the duties of the position upon entry. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

Reemployment Priority List (RPL): The RPL is the mechanism agencies use to give reemployment consideration to their former competitive service employees separated by a RIF or who have fully recovered from a compensable injury after more than one year. If you are currently on an RPL, you may be given priority consideration.

Additional Vacancies: One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Wildland Fire Service offices in the local commuting area.

Reasonable Accommodation: The USWFS provides reasonable accommodations to applicants with disabilities. Please visit USAJOBS Help Center | Reasonable accommodation policy if you need a reasonable accommodation for any part of the application and hiring process.

Probation/Trial Period Con't: The [probationary or trial] period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

- your performance and conduct;

- the needs and interests of the agency;

- whether your continued employment would advance organizational goals of the agency or the Government; and

- whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your [probationary period -OR- trial period] your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

PCS INFORMATION:

-Yes, entitlements for payment of basic moving expenses, as required and to the extent allowed by the Federal Travel Regulation (FTR) 302-3.101, are authorized for eligible applicants changing duty station when the change meets the distance tests as provided in FTR 302-1.1 and 302-2.6. All moving expenses are taxable.

-In a

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