Vice President, Underwriting Support Manager

Sompo International Holdings Ltd.

$155K — $190K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of managerial experience in underwriting support or a related field
  • Bachelor’s degree preferred
  • Strong leadership abilities
  • Excellent problem-solving and decision-making skills
  • Strong communication skills, both written and oral
  • Extensive experience with Guidewire PolicyCenter
  • Proficiency in Microsoft Office Suite and Adobe Acrobat
  • Strong organizational skills with capability to multitask

Responsibilities

  • Manage a team of underwriting support staff including hiring and mentoring
  • Establish efficient workflows to minimize manual processes
  • Collaborate with underwriting managers to enhance team effectiveness
  • Oversee processes for internal and external audits
  • Manage monthly premium bookings and overdue premium processes
  • Lead workload management and head count planning
  • Develop performance metrics and assist with reporting on KPIs
  • Participate in cross-functional projects for process improvement
  • Foster a culture of continuous improvement
  • Provide backup support to other managers as required

Benefits

  • Two medical plans including a Traditional PPO & a Consumer Driven Health Plan
  • Pharmacy benefits with mail order options
  • Dental and vision coverage
  • Flexible Spending Accounts for healthcare and dependent care
  • Company-paid life and disability benefits
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Generous paid-time-off programs including holidays
  • Parental Leave Benefits & Adoption Assistance
  • Employee Assistance Program and Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits
Full Job Description

Job Description

Sompo has a unique opportunity for a VP, Underwriting Support Manager in our North America Property Team.

The Underwriting Support Manager will be responsible for managing a team of underwriting support staff, ensuring proper processes and workflows are in place. They will also be responsible for meeting monthly premium bookings and working closely and effectively with various partners such as underwriting, CAT team, centralized support groups, claims and more.

Location: This position can be based out of any of our Sompo offices such as New York, NY, Chicago, IL, Alpharetta, GA, San Francisco, CA or Los Angeles, CA. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long-lasting careers.

What you’ll be doing:

  • Manage a team of people managers and underwriting associates which will include hiring, training, mentoring, and managing performance

  • Establish workflows to reduce or eliminate manual processes and gain efficiencies

  • Collaborate with underwriting managers to ensure underwriting teams are providing effective support and address opportunities for improvement

  • Manage processes for internal and external audits

  • Manage monthly premium bookings and overdue premium processes

  • Lead and/or support head count and workload management

  • Identifies and develops operational performance metrics and assists management in reporting on key performance indicators

  • Participate in value stream mapping and other cross functional projects to create process efficiencies

  • Create culture of continuous improvement

  • Perform ad hoc projects as needed

  • Provide backup to other managers as necessary

What you’ll bring:

  • 10 plus years of managerial experience with similar duties

  • Bachelor’s Degree Preferred

  • Strong leadership skills

  • Strong problem solving and decision-making abilities

  • Strong written and oral communication skills

  • Extensive experience with Guidewire PolicyCenter

  • Technical capabilities such as Microsoft Office Suite and Adobe Acrobat

  • Strong planning and organizational skills with the ability to handle multiple tasks efficiently

Salary Range: $155,000-$190,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
  • Pharmacy benefits with mail order options
  • Dental benefits including orthodontia benefits for adults and children
  • Vision benefits
  • Health Care & Dependent Care Flexible Spending Accounts
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Employee Assistance Program
  • Tax-Free Commuter Benefit
  • Tuition Reimbursement & Professional Qualification benefits

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