CAMBA's The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services.
Position: Vice President (Shelter Director)Reports To: Executive Vice-President Location: 87-02 23rd Avenue, Queens, NY 11369What The Vice President Does:- Ensure that all direct and subordinate staff complies with CAMBA's and funders' polices and rules.
- Oversee all program operations and manage direct reporting program staff and their subordinates.
- Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
- Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards.
- Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
- Observe staff engaging with clients and/or supervisors and their direct reports.
- Conduct client and program progress reviews with staff.
- Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
- Analyze program and demographic data to make programmatic improvements.
- Conduct regular staff meetings.
- Oversee onsite and organize offsite training opportunities for professional development of staff.
- Ensure that the site meets all regulatory compliance (i.e.-health, DHS, OTDA, Callahan, RSRI, safety, and fire department).
- Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
- Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
- Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
- Ensure that any disciplinary action taken, regarding staff, is in compliance with CAMBA's disciplinary policy and procedure.
- Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
- Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).
- Address and implement resolutions to client/staff complaints in a timely manner.
- Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
- Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.)
- Review and sign time sheets.
- Supervise, review and approve staff and subordinates' training, vacation and leave.
- Prepare performance appraisals for direct reporting program staff.
Minimum Education/Experience Required:- Bachelor's degree required. Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).
- Three years of supervisory experience in a similar role, preferably in a mid-sized (250+ employees) organization.
Other Requirements:- Ability to be on call 24 hours a day, 7 days a week.
- Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
- May be required to become First Aid/CPR certified.
- May be required to become certified in overdose prevention.
- Bi-lingual preferred.
Compensation:-$95,000- $100,000 annually-
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: -Full-time (35 hours per week)-
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
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