Metronorth Railroad

Vice President Support & Resourcing (Penn Access)

Metronorth Railroad$221K — $276K *
Real Estate & Construction
15+ years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or related field; Master's preferred.
  • At least 16 years of relevant experience in a large organization.
  • Minimum 10 years in a managerial or supervisory role.
  • Extensive experience in managing administrative functions within large organizations.
  • Strong communication and interpersonal skills required.

Responsibilities

  • Provide leadership to transform administrative processes for efficiency.
  • Ensure consistent implementation of departmental processes.
  • Lead oversight and support for personnel needs and requests.
  • Coordinate with various leadership and business units.
  • Manage and resolve complex issues related to high-priority contracts.
  • Oversee administrative functions like payment coordination and procurement requests.
  • Develop and maintain data systems to support departmental operations.

Benefits

  • Complimentary MTA transportation pass and tax-advantaged commuter benefits.
  • Comprehensive health coverage for individuals and families.
  • Pension plans and retirement savings accounts for long-term financial security.
  • Generous paid time off and holiday schedules for work-life balance.
  • Access to professional development programs and tuition reimbursement.
  • Employee assistance programs for personal guidance and support.
  • Employee discount programs for savings on products and services.
Full Job Description
Description

Position at MTA Construction & Development

JOB TITLE:

Vice President, Support & Resourcing

AGENCY:

Construction & Development

DEPT/DIV:

DeliveryPenn Access

REPORTS TO:

Senior Vice President Program Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: ADC

GRADE: 010

SALARY RANGE:

$221,333 to $276,667

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Vice President, Support & Resourcing, has broad authority over the entire functional group's strategy, governance, and direction. The incumbent has full and complete decision-making authority over the functional group within the organization's general policies, principles, and ultimate goals. In addition, the person in this role has the latitude to consider the organizational direction and can define policies, practices, standards, and guidelines related to Support & Resourcing functions, processes, and systems. This executive-level position is responsible for all aspects of Support & Resourcing activities for MTA Construction & Development. Functions as a senior advisor supporting MTA C&D Executive Team, Project and Program Executives, and Senior C&D Management of various business units.

Responsibilities

Primary responsibilities of this position include:

Provide leadership focusing on transforming administrative processes using an innovative approach to facilitate efficient and effective departmental operations and reflect full integration of all business units into unified processes.

Ensure consistent implementation of established processes throughout the department.

Lead the unit's role in oversight, facilitation, support, and tracking personnel needs, requests, and actions.

Ensure effective coordination and liaison with C&D Operations, Delivery, Development, Contracts and Planning leadership, and business units.

Ensure collaboration with C&D business units and C&D leadership to identify resource requirements (both personnel and other than personnel), ensure appropriate allocation, and support resolution of resource needs for departmental operations.

Ensure coordination of departmental budget requests with management and C&D Operations.

Ensure effective management and resolution of complex issues for high-priority contracts supporting the capital program.

Oversee provision and coordination of a broad range of administrative support functions, including but not limited to payment coordination, procurement requests, timecard/job charge management, space management, vehicle management, and equipment/supplies management.

Ensure effective coordination with related parties throughout C&D and the MTA agencies.

Oversee the development, analysis, reporting, and maintenance of data and related systems required to support Support & Resourcing functional areas and departmental operations.

Ensure effective coordination and liaison with C&D leadership and the business units on issues such as human resources, labor relations, training, audit response, internal controls, etc.

Education and Experience

Bachelor's degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Masters preferred.

Must have a minimum of sixteen (16) years of related experience.

Must have a minimum of ten (10) years in a managerial or supervisory role in a large, multi-faceted organization.

Competencies:

Extensive experience in managing a broad range of administrative functions supporting the operations of a large organization.

Significant experience in implementing MTA policies and practices related to human resources, procurement, payment processing, budget, labor relations, facilities management, timekeeping, and other administrative functions preferred.

Ability to manage complex, sensitive issues with the utmost confidentiality and judgment.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with internal and external stakeholders at all levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align organizational goals with solutions to drive process improvements.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Demonstrated proficiency in PeopleSoft, Microsoft Office Suite (including Word, Excel, Access, PowerPoint, and Outlook), Power BI, Teams, or similar applications.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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