The Vice President, Professional Services - Americas Role

Qlik is seeking a Leader for our Americas Services Team to run a high-performing Consulting and Professional Services organization across North America and Latin America. This is a key role on the global Services leadership team, owning the Americas P&L, delivery excellence, and regional execution of Qlik's Services strategy.

You'll lead a team delivering thought leadership, solution delivery, and project management across enterprise consulting engagements, driving operational excellence and modernizing delivery through AI and automation. You'll align closely with Americas GTM, Sales, Product, and Customer Success, balancing demand against capacity to hit targets for bookings, revenue, margin, retention, customer satisfaction, and employee engagement.

The winning candidate has led large customer engagements and teams, has an eye for top consulting and technical talent, and brings a proven track record scaling Consulting/Professional Services in a high-growth SaaS or data/analytics organization - along with the cultural fluency, collaboration, and strategic thinking to operate across the Americas region.

What makes this role exciting?

You'll own the Americas Consulting Services P&L, utilization, bookings, revenue, margin, and services attach, while setting regional standards aligned to Qlik's global strategy. That means driving the shift from time-and-materials work to outcome-based delivery, modernizing services through AI and automation, and leading the Americas Services team as a coach and executive sponsor. You'll partner closely with Product, R&D, Customer Success, and Sales to embed services into the broader GTM motion, and use real-time dashboards to manage delivery, staffing, and account health.

In your first 12-24 months, you will:

• Deliver year-over-year growth in Americas Services revenue and margin against plan, with improved forecast accuracy across bookings, utilization, and capacity.
• Increase services attach rate on new and expansion bookings,and demonstrably contribute to Americas net revenue retention alongside Customer Success.
• Launch at least one outcome-based or value-based delivery offering, supported by measurable client outcome metrics rather than hours billed.
• Stand up AI-assisted delivery capabilities (implementation accelerators, automation, or self-service tooling) that measurably reduce time-to-value and improve delivery margin.
• Build a real-time, data-driven operating cadence, dashboards for utilization, project health, and customer satisfaction, replacing lagging, activity-based reporting.
• Strengthen bench strength and reduce regrettable attrition through targeted hiring, development, and succession planning across the Americas consulting team.
• Improve customer satisfaction/NPS on delivered engagements and reduce at-risk project escalations through proactive executive sponsorship.
• Establish tighter, measurable alignment between Services, Sales, Customer Success, and Product/R&D on the Americas GTM plan.

We're looking for a teammate with:

• 10+ years leading a high-growth, P&L-owning Consulting/Professional Services practice in enterprise SaaS, data/analytics, or a major consulting firm
• Proven track record with outcome/value-based pricing, GenAI-driven delivery, and productized services
• Hands-on experience applying AI/automation to delivery (accelerators, automated QA, self-service)
• Strong data fluency - comfortable managing the business via dashboards and outcome metrics
• Experience commercializing services and positioning them with sales/strategic accounts
• Proven partnership with Customer Success on retention and expansion
• History scaling a profitable services business through multiple economic cycles
• Strong financial modeling skills (services forecasts tied to revenue, margin, cash flow)
• Excellent influence, negotiation, and communication skills across all levels
• Vertical depth (financial services, healthcare, manufacturing, etc.) a plus; Spanish/Portuguese a plus
• Willingness to travel across the Americas
• Bachelor's degree in a relevant technical field (Engineering, Business, Computer Science, or equivalent). MBA desirable.

The location for this role is:

• East Coast USA

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

Salary and Benefits: The base salary range for this role is $200,000USD MIN - $300,000USD MAX per year. This position is eligible for a variable commission within a range of $88,000USD MIN - $132,513USD MAX subject to meeting targets set forth in a sales compensation plan. Final compensation offered by Qlik will be based on factors such as the candidate's location, job-related skills, education, experience, and other business and organizational needs.

This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.

Application Window: The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.