MasterCard

Vice President, Product Management

MasterCard • $200K — $320K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management, specifically in technology
  • Proven track record in payments, card fraud, and disputes
  • Strong analytical and strategic thinking skills
  • Ability to adapt swiftly and execute with measurable results
  • Exceptional collaboration and leadership skills

Responsibilities

  • Lead the evolution of Alerts and FPT product strategies
  • Serve as the market ambassador for the products to sales and clients
  • Manage P&L, analysis, and implementation for product commercialization
  • Facilitate communication with go-to-market teams and customers
  • Evaluate and launch new product capabilities with feedback processes
  • Monitor competitive risks and differentiate core product features
  • Inspire and coach a high-performing product team

Benefits

  • Eligibility to participate in discretionary annual incentive program
  • Collaborative and entrepreneurial work culture
  • Opportunity to impact security solutions for a global customer base
  • Access to innovation workshops and regional meetings
  • Career development opportunities within a leading financial services company
Full Job Description
Title and Summary

Vice President, Product Management

Overview
Mastercard's Security Solutions organization develops and delivers world-class security products and services for customers across the globe. SSO was established to safeguard all aspects of safety and security in payments with new products, services and standards.

Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca's Alerts and First Party Trust changes the dialogue creating a rich environment for issuers and merchants to resolve disputes before they become chargebacks reducing frustration and driving repeat spend. The Product CoFounder of Ethoca Alerts will lead the team to manage and operate the product, drive new product ideas to grow revenue, drive and communicate a clear product roadmap, understand our customers, their needs and work in partnership to develop compelling go-to-market strategy and will support our sales and account managers to drive sales and product usage.

In this role, you will drive requirements working closely with our customers and partners, and lead business architecture and go-to-market execution of Alerts and FPT and be the primary product advocate for both. This position will report directly to the SVP of Product Management.

This role requires a curious, thoughtful and analytical person with drive and passion for payments, fraud and customer experience:
• Lead the rapid evolution of the Alerts and FPT product strategies, and ensure that our rich value proposition is fully delivered through our existing and current solutions;
• Be the market face for both products with internal sales teams globally and Ethoca's most influential merchant and card issuing customers;
• Manage all aspects of the product including the P&L, analysis, recommendations and implementation for segmentation, solution packaging and overall commercialization, including pricing;
• Establish and maintain strong two-way communications with our go-to-market teams, customers and partners - chair periodic regional meetings and innovation workshops;
• Support the evaluation, piloting and launch of new capabilities in each region; establish feedback and continuous improvement processes; develop regional product launch playbooks;
• Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace;
• Develop clear, convincing and data-driven business cases for significant new growth investments;
• Coach and inspire a high-performing product team and cultivate an entrepreneurial culture of ownership and accountability.

All About You: The ideal candidate will have broad and extensive experience with:
• Experience in Payments, Card Fraud and/or Disputes, E-commerce, Financial Services is desired, experience in Technology product management is a must;
• Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results;
• Strategic, analytical, and systematic thinker who consistently and constructively challenges team to drive continuous improvement;
• Exceptional commitment to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market;
• Hands-on, resourceful and nimble with a track record turning strategy into execution and measurable outcomes;
• Open, transparent and highly collaborative leader who builds trusted relationships across teams and geographies, and sets a personal standard of excellence that others aspire to.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges
Toronto, Canada: $200,000 - $320,000 CAD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Finance & Insurance
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ
MA
* Ladders Estimates

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