iQor is seeking a proven enterprise seller to generate new business for its expanding portfolio of outsourced sales and growth solutions.
The Vice President of Sales Solutions is a quota-carrying individual contributor responsible for identifying prospects, creating opportunities, developing solutions, and closing new business. This position does not manage a sales team or own corporate strategy. Success in this role comes from selling.
The ideal candidate has experience selling outsourced sales, customer-acquisition, or growth programs for a BPO, sales outsourcing firm, or technology-enabled services provider. They bring relationships, credibility, persistence, and a demonstrated ability to convert complex client needs into signed managed-services agreements.
This is an opportunity for an entrepreneurial seller who enjoys opening new markets, creating pipeline from the ground up, and winning business in an emerging delivery category.
What You Will Do
Create Pipeline
- Experience responding to RFPs and delivering compelling business cases
- Proactively pursuing and creating value propositions to open the door for new client acquisition
- Prospect directly into target accounts and establish relationships with senior decision-makers.
- Build qualified pipeline through personal outreach, referrals, industry relationships, events, partners, and coordinated account-based campaigns.
- Identify opportunities within both new-logo prospects and existing iQor client relationships.
- Develop relationships across Sales, Marketing, Customer Success, Operations, Finance, Procurement, and other relevant client functions.
- Generate demand for outsourced sales solutions that may not already be familiar to the buyer.
- Maintain consistent prospecting activity rather than depending exclusively on marketing-generated or internally referred leads.
Lead Client Pursuits
- Own opportunities from initial contact through qualification, discovery, proposal, negotiation, and contract execution.
- Conduct executive-level discovery to understand the client's growth objectives, sales model, customer economics, performance gaps, and operational constraints.
- Identify where outsourced capabilities can improve customer acquisition, conversion, retention, expansion, or sales productivity.
- Build relationships with multiple stakeholders and navigate complex enterprise buying processes.
- Create urgency, establish clear next steps, and maintain momentum throughout long sales cycles.
- Coordinate presentations, solution workshops, site visits, due diligence, and final negotiations.
- Retain ownership of the commercial relationship until the opportunity is contracted and successfully transitioned.
Sell Outsourced Sales Solutions
Sell programs that may include:- Inbound and outbound appointment setting
- Sales development and business development
- Lead qualification and pipeline generation
- Inside sales and full-cycle customer acquisition
- Customer onboarding and activation
- Account management
- Retention and renewals
- Upsell and cross-sell
- Saves, reactivation, and win-back programs
- Sales operations and enablement
- Marketing and demand-generation services
Position these services around measurable commercial outcomes-not simply staffing levels, labor arbitrage, or cost per seat.
Develop Compelling Business Cases
- Connect proposed solutions to the client's conversion rates, sales productivity, customer-acquisition cost, average order value, lifetime value, retention, and growth objectives.
- Develop persuasive financial and operational business cases with support from Finance, Solutions, Analytics, and Operations.
- Demonstrate how an outsourced model can accelerate market entry, improve coverage, provide specialized talent, increase flexibility, or reduce execution risk.
- Present commercial options that may include capacity-based, performance-based, and hybrid pricing.
- Communicate iQor's value clearly to executive, operational, financial, and procurement stakeholders.
Work Cross-Functionally to Win
- Bring together the internal resources required to pursue and close each opportunity.
- Collaborate with Client Services to identify and qualify expansion opportunities within existing accounts.
- Work with Solutions and Operations to translate client requirements into a deliverable operating model.
- Engage Talent Acquisition, Training, Workforce Management, Technology, Analytics, Finance, Legal, and Marketing as required during pursuits for deal alignment and approval.
- Provide participating teams with clear client context, requirements, deadlines, and expected contributions.
- Ensure proposals reflect the client's priorities and present a cohesive iQor solution.
- Remain personally accountable for advancing the opportunity and closing the business.
Maintain Sales Discipline
- Own an individual bookings and revenue quota.
- Maintain accurate opportunity stages, values, close dates, next steps, and probability assessments in the CRM.
- Develop and execute pursuit plans for priority opportunities.
- Provide timely and credible pipeline forecasts.
- Follow established qualification, pricing, contracting, and approval processes.
- Track competitive positioning, client objections, loss reasons, and emerging buyer requirements.
- Transition closed opportunities effectively to implementation and delivery teams.
- Stay engaged during launch to protect the client relationship and identify future expansion opportunities.
How Success Will Be Measured
- New-logo bookings
- Expansion bookings within existing accounts
- Qualified pipeline created
- Pipeline coverage against quota
- Pilot-to-scaled-program conversion
- Number of new client relationships established
- Expansion opportunities generated from initial wins
What You Bring
- Eight or more years of enterprise B2B sales experience within BPO, sales outsourcing, managed services, or technology-enabled business services.
- Direct experience selling outsourced sales programs such as sales development, inside sales, customer acquisition, account management, retention, renewals, or customer expansion.
- A documented record of meeting or exceeding individual sales quotas.
- Demonstrated success originating opportunities rather than relying primarily on inbound demand.
- Experience closing complex, multi-year managed-services agreements involving multiple client stakeholders.
- Existing relationships with senior leaders across Sales, Marketing, Customer Success, Operations, and Procurement.
- Ability to sell a relatively new offering without relying on extensive brand recognition, a large collection of case studies, or a mature market category.
- Strong knowledge of enterprise sales processes, account planning, opportunity qualification, financial business cases, and contract negotiation.
- Understanding of sales economics, including conversion, productivity, customer-acquisition cost, lifetime value, retention, and ROI.
- Familiarity with CRM, sales-engagement, data-enrichment, analytics, and sales-intelligence technologies.
- An AI-native working style, with demonstrated ability to use generative AI and sales-intelligence tools for prospecting, account research, outreach personalization, meeting preparation, proposal development, pipeline management, and sales productivity.
- Strong executive presence with excellent discovery, presentation, negotiation, and written communication skills.
- Experience working with global solutioning and delivery teams.
- Willingness to travel as required to originate and close business.
The Seller We Are Looking For
You are a hands-on enterprise seller who wants to win. Capable of traveling up to 20-30% monthly.You are comfortable entering a market where the offering is new, every opportunity matters, and pipeline must be created-not inherited. You enjoy opening doors, developing executive relationships, leading discovery, building the business case, responding to objections, and asking for the business.You collaborate effectively, but you do not wait for internal teams to create momentum for you. You know how to mobilize the right resources while retaining personal ownership of the pursuit.You understand that outsourced sales solutions require a different conversation than traditional customer-service outsourcing. You can engage commercial executives around growth, conversion, customer economics, and revenue performance while also navigating operational, financial, procurement, and contracting requirements.Above all, you are competitive, accountable, resourceful, and motivated by turning white space into signed business.
