About this roleYour teamBlackRock's Telecommunication Expense Management (TEM) team plays a key role in keeping our people and offices connected and our costs controlled. The TEM team accomplishes this through the oversight of all aspects of BlackRock's telecommunications expenses including quoting, provisioning, inventory, and vendor management for Data, Voice, and Mobility services globally.
This team is part of BlackRock's Technology & Operations organization, which is responsible for the end-to-end management of BlackRock's operating and technology platforms. This includes providing services that impact the product and trade lifecycle, as well as enhancing the client and employee experiences. Technology and Operations is dedicated to operational excellence and managing risk to uphold the integrity of our platform.
Your role and impact The manager of the Mobility team is responsible for mobility services, managing a budget exceeding $13 million. They handle invoice and expense management for all mobility vendors, ensuring timely payments whilst maintaining an accurate inventory of all services.
The manager collaborates with the Finance team to manage budget projections and adjustments throughout the fiscal year. They also partner with the Supplier Vendor Management team to negotiate contracts with 37 global mobile carriers that require individual agreements.
Additionally, the manager oversees the partnership with Tangoe, our third-party Telecom Expense Management provider, ensuring they deliver their contractual services as negotiated and evaluating new Tangoe service offerings to leverage trends in the telecommunications space.
Your responsibilities- Serve as the Global Service Owner of Mobility Services.
- Collaborate with senior management of DW's key partners at BlackRock, including Finance, SVM, Legal & Compliance, Mobile Engineering, Unified Communications, and Deskside teams.
- Serve as a primary escalation contact for global mobility partners, addressing customer concerns related to critical issues.
- Coordinate a distributed team of five staff members situated in different locations, guiding them through day-to-day activities, projects, work distribution, objective setting, and career growth opportunities.
You have...- A minimum of 7+ years of managerial experience in the Mobile telecommunications field.
- Excellent leadership, communication, and managerial skills.
- Skilled in operating within matrix structures, cultivating strong vendor partnerships, and communicating across all levels of an organization.
- Experience with automation, AI, and Copilot for metric reporting is preferred.
- Strong communication skills and proven ability to perform well under high-pressure situations.
- Detail-oriented mindset and ability to meet assertive deadlines for the delivery of telecom services.
For Princeton, NJ Only the salary range for this position is USD$127,500.00 - USD$184,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefitsTo help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work modelBlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidatesAt BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we've provided
guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
