Purpose of the role

The Vice President (VP) will spend fifty per cent of their time leading and managing the client, working closely with senior peers on the business across the US and in the London office. They will own the US client relationship, taking responsibility for meeting client expectations and ensuring that both the client and TEAM LEWIS colleagues are kept fully up to date on critical activity on the account. The VP takes the lead in building and maintaining media relationships, driving outreach for campaigns. The role will drive excellent client service, retention and profitability.

Working with colleagues and teams across the US and internationally, the VP will lead new business credentials and pitches and the onboarding of wins. Overall, they will provide strategic and creative consultancy to clients on their integrated marketing journey.

Main responsibilities
• Develop strong relationships and trust with the client, providing strategic and creative counsel, and initiatives for retention and organic growth; manage program delivery start to finish
• Brief the creative engineering team to bring concepts to life for multi-channel campaigns
• Run executive media relations programs, including media training, for the senior/c-suite clients
• Ensure the delivery of excellent, consistent service and results; bring rigorous evaluation and measurement to campaign planning and reporting
• Grow client revenue, identifying and securing upsell/cross sell opportunities• Manage business operational elements, eg. client profitability, budgets/costs, resource planning
• For new business, help identify and engage prospects plus key intermediaries and influencers
• Participate in, or lead, credentials and pitches for multi-market prospects, developing the strategic insight, strategy and messaging
• Champion the cascading of US clients across the global network
• Retain a high-caliber and motivated team - inspire and nurture a first-class culture in which people can thrive and grow professionally and personally
• Manage and motivate direct reports, setting and reviewing goals; work to maximize strengths, improve weaknesses and support career development
• Lead and participate in training as a trainer and by contributing curriculum ideas
• Interview key potential hires. Help on-board and mentor these hires, setting them up for success
• Overall, be a collaborative, encouraging, supportive member of the US management team.

About you

Working for a PR agency, you are a strategic thinker who enjoys counseling clients and devising and running campaigns. With rounded B2B communications experience, you are passionate about the role of business in society and operate at the forefront of developing communications programs to show this. Mission focused and commercial, you have a "sleeves rolled up" mentality and like to exceed goals, deliver results and make a positive impact. An empathetic and motivational leader, you are able to coach and manage client teams to deliver service and work of the highest order. You thrive in a flexible, open-minded, "can do" environment.

Additional requirements
• Evidence of running a large global client autonomously and with initiative
• Experience in the tech sector is strongly preferred
• Good understanding of trends and issues impacting business and stakeholder audiences
• Track record of exceeding goals; evidence of consistently making sound decisions through a combination of analysis, experience and judgment
• Successful commercial and operational management experience
• Strong media relations skills and close relationships with notable media
• Experience of leading and winning pitches
• Excellent written and verbal communication skills; an articulate and convincing presenter
• Ability to problem solve, project manage and multi-task. Will take charge of a situation and act
• Integrity, humility, self-drive/initiative - and a sense of humor!

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

Benefits:

• Competitive salary
• Hybrid work environment
• Generous PTO
• Paid parental leave
• Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)
• 401k with employer match
• Travel Programs
• Up to $2k donation to a charity of your choice!

The expected salary range for the Vice President, PR position is between $130K - $175K. Base annual salary is determined by factors such as location, experience, and expertise.