EXL Service

Vice President - Healthcare Bid Management & Proposal Solutions

EXL Service$167K — $239K *
US-AnywhereRemote in United States
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in healthcare industry (services, operations, consulting, etc.)
  • 10+ years leading proposal management, presales, or sales enablement teams
  • Deep knowledge of healthcare payer and provider markets
  • Experience with Generative AI and digital transformation technologies
  • Strong executive communication and stakeholder management skills

Responsibilities

  • Lead healthcare proposal development for RFIs, RFPs, and executive presentations
  • Build repeatable solution frameworks highlighting EXL's healthcare expertise
  • Drive innovation and quality in the proposal lifecycle
  • Conduct win/loss analyses for actionable proposal improvements
  • Champion Generative AI and automation in proposal workflows
  • Partner with internal teams to integrate AI-enhanced capabilities in materials
  • Lead and develop a diverse team focused on commercial effectiveness

Benefits

  • Opportunities for professional development and career growth
  • Innovative work culture emphasizing continuous improvement
  • Collaboration with cross-functional teams
  • Access to cutting-edge AI and digital tools
  • Engagement in high-stakes strategic pursuits
Full Job Description
JOB DESCRIPTION
EXL Health is seeking a transformational leader to serve as Vice President Healthcare Bid Management & Proposal Solutions. This executive will lead a high-performing organization responsible for presales solutioning, proposal development, bid management, and AI-powered growth acceleration across the healthcare and life sciences portfolio. The role combines strategic leadership, healthcare domain expertise, and commercial excellence to help position EXL's differentiated capabilities across AI, analytics, digital operations, healthcare services, payment integrity, clinical operations and care management solutions. The successful candidate will drive proposal excellence, accelerate sales productivity, and leverage emerging AI technologies to improve win rates, speed-to-proposal, and commercial effectiveness.
JOB RESPONSIBILITIES

Key Responsibilities

Proposal Management & Solutioning Excellence

  • Lead all healthcare proposal development activities, including RFIs, RFPs, solution proposals, executive presentations, pricing support, and finalist presentations.
  • Build repeatable solution frameworks and proposal assets that highlight EXL's healthcare domain expertise, AI-powered capabilities, analytics solutions, digital operations, and outcome-based value propositions.
  • Drive consistency, quality, and innovation throughout the proposal lifecycle while improving proposal turnaround times and win rates.
  • Conduct win/loss analyses and translate insights into actionable improvements for offerings, messaging, solution positioning, and pricing strategies.

AI-Powered Commercial Transformation

  • Champion the use of Generative AI, Agentic AI, automation, and digital tools to streamline proposal creation, content management, knowledge sharing, and sales support workflows.
  • Lead the implementation and optimization of proposal and sales enablement technologies, including intelligent content management, AI-assisted proposal development, CRM, and sales productivity platforms.
  • Partner with Healthcare, Data & AI, and Digital Solution teams to continuously incorporate EXL's latest AI-enabled capabilities into client-facing materials.
  • Establish AI-driven metrics and insights that improve forecasting, pipeline visibility, sales productivity, and proposal effectiveness.

Team Leadership & Talent Development

  • Lead and develop a diverse team of solution consultants, bid managers, proposal managers, proposal writers, graphic designers, content specialists, business development analysts, and sales enablement professionals.
  • Build a culture of accountability, continuous improvement, innovation, collaboration, and customer-centricity.
  • Develop talent strategies, succession planning, and capability-building programs that strengthen the organization's commercial effectiveness.

Cross-Functional Collaboration

  • Serve as a strategic connector between Growth, Operations, Product, Delivery, Marketing, Finance, Digital, Analytics, and AI organizations.
  • Collaborate with subject matter experts to develop compelling, data-driven solutions that solve complex healthcare challenges.
  • Support strategic pursuits, executive client engagements, analyst interactions, industry events, and key growth initiatives.

JOB QUALIFICATIONS

Experience Needed for Success

Healthcare & Industry Expertise

  • Deep knowledge of healthcare payer, provider, PBM, and healthcare services markets.
  • Strong understanding of one or more of the following: 
    • Payment Integrity
    • Care Management (CM)
    • Utilization Management (UM)
    • Disease Management (DM)
    • Revenue Cycle Management (RCM)
    • Risk Adjustment
    • Population Health
    • Pharmacy Benefit Management
    • Clinical Operations
    • Healthcare Analytics and Data Solutions

Commercial & Sales Excellence

  • Proven success leading enterprise proposal management, presales, solutioning, or sales enablement organizations.
  • Significant experience supporting large, complex healthcare pursuits and multi-million-dollar transformation opportunities.
  • Demonstrated expertise across opportunity qualification, solution design, commercial modeling, proposal development, executive presentations, and deal strategy.

AI, Data & Digital Transformation

  • Experience leveraging Generative AI, automation, analytics, and digital technologies to improve commercial effectiveness and business outcomes.
  • Understanding of AI-enabled healthcare solutions, data-driven operations, predictive analytics, intelligent automation, and digital transformation strategies.
  • Experience introducing and scaling sales and proposal technologies that improve productivity, knowledge management, and win rates.

Leadership & Influence

  • Proven experience leading large, geographically dispersed, cross-functional teams.
  • Strong executive communication and stakeholder management capabilities.
  • Ability to influence senior leaders across Sales, Operations, Product, Technology, and Executive leadership teams.
  • Exceptional analytical, problem-solving, and strategic thinking skills.

Technical & Tool Proficiency

  • Experience with CRM and sales enablement technologies such as Salesforce, HighSpot, RFPIO, Responsive, HubSpot, Copilot, and other AI-enabled productivity platforms.
  • Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Microsoft Copilot.

Qualifications

  • Bachelor's degree in Business, Marketing, Healthcare Administration, Technology, or a related field.
  • MBA or advanced degree preferred.
  • 15+ years of healthcare industry experience spanning healthcare services, operations, consulting, sales, solutioning, or commercial leadership.
  • 10+ years leading proposal management, presales, sales enablement, solution consulting, or commercial support organizations.
  • Demonstrated experience supporting healthcare payers, providers, PBMs, and healthcare technology organizations.
  • Proven track record of driving growth through innovative commercial strategies, AI-enabled capabilities, and differentiated healthcare solutions.

Preferred Candidate Profile

The ideal candidate is a healthcare growth leader who combines deep healthcare expertise with modern AI, analytics, and digital transformation capabilities. They understand how to translate complex client challenges into compelling, outcome-based solutions while leveraging technology and innovation to improve commercial effectiveness and accelerate revenue growth.

 

Salary Range: $167,000 - $239,000

 

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. 

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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