Scotiabank

Vice President, Facilities Management

Scotiabank • $160K — $200K *
Toronto, ON M3C 0E3In-Person
Real Estate & Construction
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 15+ years of senior leadership experience in corporate Real Estate and IFM within large, complex organizations.
  • Experience managing global clients and overseeing outsourced service delivery models.
  • Proven track record in developing and executing enterprise Real Estate and IFM strategies.
  • Strong commercial acumen with the ability to partner with executive stakeholders.
  • Exceptional leadership skills with experience leading distributed teams.

Responsibilities

  • Establish global standards and governance for workplace operations and critical environment services.
  • Design and implement the IFM operating model for consistent service delivery.
  • Build partnerships across Business Lines to align IFM decisions with business objectives.
  • Develop global Real Estate and IFM standards supporting growth and efficiency goals.
  • Oversee infrastructure performance to ensure operational stability and business continuity.
  • Lead facilities planning and asset management for long-term performance optimization.
  • Enhance service accountability through performance disciplines and continuous improvement.

Benefits

  • Opportunity to work in a global leadership position with significant impact.
  • Access to enterprise professionals across various business lines and functions.
  • Chance to advance sustainability and workplace safety initiatives.
  • Leadership role in developing a customer-focused culture within the Bank.
  • Engagement with diverse teams and talent development programs.
Full Job Description
Requisition ID: 269718

Purpose

The Vice President, Facilities Management provides global leadership for the Bank's Integrated Facilities Management (IFM) strategy, governance, performance, and critical environments mandate. Reporting to the Senior Vice President, Global Real Estate & Corporate Services, the Vice President leads a global team accountable for governing a single IFM provider and overseeing IFM and ancillary services across the Bank's footprint, including office, retail, and critical facilities assets spanning approximately 24 million square feet in 30 countries. The role establishes enterprise standards, strategy, governance, and risk oversight while partnering with Senior Business leaders and Country Heads to enable consistent, scalable, and high-quality execution globally. Success in this role requires deep experience managing outsourced service delivery at scale, including strong commercial discipline, service provider governance, performance management, contract oversight, and the ability to lead through transition and change.

Accountabilities

  • Establish and lead the global mandate, standards, and governance for workplace operations, workplace experience, mail and distribution, hospitality, food services, operations support, access management, and related critical environment services.
  • Design and embed the IFM operating model to provide each Line of Business with dedicated support, clear governance, and consistent service delivery, while effectively managing outsourced services across a global portfolio.
  • Build trusted partnerships across Business Lines and Corporate Functions, aligning IFM decisions with headcount planning, investment priorities, organizational change, and enterprise transformation.
  • Develop and execute forward-looking global Real Estate and IFM standards and governance models that support the Bank's business objectives, growth priorities, efficiency goals, and evolving workplace requirements.
  • Oversee the reliability, resilience, and performance of critical building infrastructure, including mechanical, electrical, fire and life safety, security, HVAC, power, and related systems that support business continuity and operational stability.
  • Lead enterprise facilities planning, capital prioritization, lifecycle asset management, and infrastructure renewal programs to optimize long-term asset performance, cost-effectiveness, and service quality.
  • Establish performance disciplines, including service-level agreements, key performance indicators, operational reporting, vendor scorecards, commercial frameworks, and continuous improvement routines to drive accountability, measurable outcomes, and service consistency at scale.
  • Provide executive oversight of major vendors, outsourced partners, and contractor relationships, ensuring contractual obligations, service standards, risk requirements, financial commitments, and co-employment considerations are effectively managed across geographies.
  • Strengthen emergency preparedness, incident response, disaster recovery, and business continuity protocols for facilities and critical environments, with clear escalation paths and regional governance.
  • Advance sustainability, energy management, accessibility, workplace safety, and regulatory compliance initiatives aligned with enterprise commitments, local requirements, and industry best practices.
  • Lead a customer-focused culture that deepens client relationships and leverages broader Bank relationships, systems, and knowledge.
  • Direct day-to-day activities in alignment with the Bank's risk culture, risk appetite statements, and applicable limits, ensuring expectations are clearly communicated and embedded across the team.
  • Create an environment where teams deliver effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Enterprise-Wide Risk Management Framework.
  • Build a high-performance, inclusive environment and implement a people strategy that attracts, retains, develops, and motivates talent through coaching, clear communication, and disciplined succession and development planning.
  • Drive innovation by leveraging market trends, external best practices, and a global perspective to continuously improve IFM performance and service outcomes.


Requirements

  • Extensive senior leadership experience, typically 15+ years, in corporate Real Estate and IFM within large, complex global organizations.
  • Experience working with large, global clients from the service provider side and/or overseeing service providers across a global portfolio is essential, including governance of outsourced operating models through periods of transition, complexity, and change.
  • Proven ability to develop and execute enterprise-aligned Real Estate and IFM strategies that advance transformation, operational resilience, and efficiency.
  • Strong commercial acumen, with the ability to influence, advise, and partner effectively with executive stakeholders across geographies and functions.
  • Strong understanding of service performance disciplines, commercial frameworks, contract language, key performance indicators, co-employment considerations, and vendor governance practices required to manage outsourced services effectively at scale.
  • Exceptional leadership and people development capability, with experience leading geographically distributed teams through complexity and change.
  • Deep understanding of the Bank's strategy, business model, operations, control environment, risk management, and regulatory expectations.
  • Demonstrated strength in analytical thinking, strategic planning, and executive communication, including high-impact presentations to senior leadership and executive committees.
  • Experience overseeing mission-critical environments, complex building systems, capital programs, vendor governance, and outsourced service delivery models across multi-site or global portfolios.
  • Strong knowledge of facilities operations, critical infrastructure resilience, emergency management, workplace safety, sustainability, and service performance management.
  • Bachelor's degree in Business, Finance, Real Estate, Engineering, or a related field required; MBA or advanced degree preferred.
  • Spanish language capability is considered an asset


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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