Vice President, Client Service Location(s): (Hybrid) Atlanta, Chicago, Norwalk, Boston Know your specialism An experienced, trusted adviser to Kantar's clients and people with inherent understanding of brand research and its purpose within a broader ecosystem. Is responsible for revenue targets that will build to a team's book of business. Will actively contribute to building Kantar's network of brand experts who deliver quality data and insights to their clients. Will support key responsibilities and initiatives across the BP group (resourcing, proposals, training, hiring). Commercial Accountability • Responsible for profitable delivery of Brand Performance work for ~5-7M revenue (dollar amount may vary dependent on makeup of portfolio and high vs. low touch clients). • Leads Brand Performance new business opportunities to maintain and grow book of business. • Ensures Purposeful Collaboration across solutions and strategic clients. Client Accountability • Establish trusted advisor relationships with key client stakeholders • Leads mid-size to large, complex accounts; both overseeing accounts and involved in day to day of projects (for largest, most strategic, complex, high demand accounts) • Provides guidance to team and contributes to expertise, thought leadership, design, storytelling, and client management of accounts. • Responsible for delivering on client servicing values and driving client satisfaction throughout the team • Consults on research design (survey, sample, specs, deliverables) • Drive growth through value delivery and proactively share ideas for program evolution • Acts as escalation point on designated accounts and accounts within downline for issues/escalations that arise, through to resolution People Accountability • May manage 2-3. Accountable for managing their downline to best meet utilization targets and Brand Performance goals. • Provides active feedback to account teams and downline, and coaches to address performance gaps. • Contributes to strategic priorities (Blueprint, +1/cross-sell strategy, SPARK), manages Brand Performance training needs (with other leads). • Responsible for employee engagement and contributes to building Brand Performance team culture Kantar Benefits We provide a comprehensive, highly competitive benefits package, including • Medical plans with comprehensive, affordable coverage for a range of health services • Health Savings Account/FSA • Dental, Vision and benefits to cover unique healthcare needs • Wellness Program • 401k with match • Tuition Reimbursement, Commuter benefits • Unlimited PTO The salary range for this role is $162,700 - $204,500 Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. #LI-HB1 Location Chicago, N. Green StreetUnited States of America