Vice President, Client Operations

BNY Mellon

$150K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, or related field
  • Advanced degree or certifications preferred (e.g., CFA, CPA)
  • 7-12 years of relevant experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities

Responsibilities

  • Lead execution of client transactions ensuring accuracy and timeliness
  • Collaborate with cross-functional teams to optimize transaction workflows
  • Serve as a subject matter expert, guiding and training junior team members
  • Monitor and analyze transaction processing metrics to identify trends
  • Implement improvements to enhance overall client experience

Benefits

  • Generous paid leaves, including paid volunteer time
  • Access to flexible global resources and tools
  • Focus on health and personal resilience
  • Support for reaching financial goals
  • Strong culture of excellence and pay-for-performance philosophy
Full Job Description
Job Description

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX.

In this role, you'll make an impact in the following ways:
  • Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
  • Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
  • Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
  • Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Finance, Business, or a combination of work experience
  • Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.
  • Typically 7-12 years of experience.
  • Strong analytical and problem-solving abilities to manage complex transaction processes.
  • Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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