American Express

Vice President, Capabilities, Strategy and Partnerships

American Express$180K — $220K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in partnerships, technology, product, or strategy roles.
  • Familiarity with AXP business units, customer segments, and membership experiences.
  • Ability to align external market changes with internal product strategy.
  • Experience engaging with Product, Strategy, Innovation, Venture, or Corporate Development teams.
  • Curiosity about emerging technologies and new business models.
  • Strong executive communication and prioritization skills.
  • Knowledge of AI, fintech, commerce platforms, and evolving tech ecosystems.

Responsibilities

  • Maintain awareness of new technologies like AI, fintech, and loyalty trends.
  • Negotiate and manage partner agreements to support product organization needs.
  • Develop a framework for assessing data and partnership opportunities for product development.
  • Create strategic recommendations for Labs on partnership and capability-building.
  • Coordinate between Product, BU teams, Ventures, and strategy teams to shape the Lab's roadmap.
  • Monitor competitive intelligence and the startup ecosystem for emerging capabilities.
  • Cultivate relationships within the startup and venture community.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunity to work with cutting-edge technologies and innovations.
  • Leadership role with potential for team building and coaching.
  • Engagement with a dynamic startup ecosystem.
  • Chance to shape strategic directions for a leading financial brand.
Full Job Description
Amex Digital Labs is seeking a VP, Capabilities, Strategy and Partnerships to help define where American Express should play next across the evolving landscape. This role will serve as the connective tissue across Product, Partnerships, Ventures, and Ecosystem stakeholders to identify strategic opportunities, evaluate emerging technologies, and execute partnership negotiations to support Product needs. This role will also be a critical partner to Lab's Product organization to source data and insights partnerships to support our broader Agentic experiences.

This role is focused on supporting Labs' strategy, driving deep understanding of future market opportunities, understanding technical product needs, and identifying potential partners / vendors to enable us to deliver exceptional products and experiences for our customers.

Responsibilities

  • Maintain a forward-looking view of new tech, inclusive of AI, commerce, fintech, identity, loyalty, membership, customer needs and platform trends.
  • Negotiate agreements with partners, support their onboarding and manage capabilities partners to support needs of the product organization
  • Define the strategic framework for evaluating data, insights and partnerships to support proprietary product development.
  • Develop recommendations for where Labs should engage, partner, build, or acquire capabilities to support product team aspirations and build needs.
  • Act as a key coordination point between Product, BU teams, Ventures, and strategy teams to inform Lab's roadmap.
  • Own competitive intelligence and external ecosystem monitoring, with a focus on data, insights, new capabilities and startup players.
  • Build relationships across the startup ecosystem, venture community, and strategic partners.
  • Proven experience taking strategy through to execution.
  • Prior leadership experience hiring, coaching and leading a team to deliver work products.


Qualifications

  • 10+ years in partnerships, technology, product, or strategy roles.
  • Understanding of AXP BUs, customer segments, membership experiences and card value propositions.
  • Proven ability to connect external market shifts to internal product and investment decisions.
  • Experience working across Product, Strategy, Innovation, Venture, or Corporate Development organizations.
  • Deep curiosity about emerging technologies and evolving business models.
  • Exceptional executive communication and prioritization skills.
  • Understanding of AI, fintech, commerce platforms, and emerging technology ecosystems.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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