Provide technical leadership for the VCF private cloud platform, including operational strategy, engineering standards, and service direction.

Own the technical vision for private cloud hosting services built on VCF, including scalability, resiliency, automation, and supportability.

Lead design and adoption of advanced VCF platform capabilities, ecosystem tooling, and integrated private cloud services.

Establish engineering patterns for platform lifecycle management, self-service enablement, standard hosting offerings, and policy-driven automation.

Oversee complex upgrades, platform transformations, and high-severity incident response as senior technical lead.

Define and mature automation strategy across provisioning, compliance, patching, lifecycle, observability, and recovery operations.

Drive platform integration with security, monitoring, backup, disaster recovery, CMDB, ITSM, and other enterprise service components.

Partner with management and architecture leaders on roadmap planning, investment priorities, technical risk reduction, and service maturity.

Set standards for operational excellence, reliability, support readiness, and engineering quality across the platform team.

Coach senior engineers, lead technical decision-making, and serve as the escalation point for the most complex platform issues.

Influence hosting service design for internal consumers, including service tiers, automation standards, availability targets, and lifecycle policies.

Represent the platform domain in cross-functional initiatives involving datacenter modernization, hybrid cloud, platform engineering, and infrastructure transformation.

Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Preferred Qualification

Advanced VMware and/or cloud/platform certifications.

Experience with hybrid cloud platforms, Tanzu/Kubernetes, or private cloud service catalogs.

Familiarity with financial and operational considerations of hosted service delivery, such as capacity forecasting, service tiers, and platform standardization.

Experience leading adoption of observability, self-service, compliance automation, or platform reliability practices.

Exposure to architectural governance and infrastructure strategy leadership.

Required Qualifications
• Minimum 10 years of experience in infrastructure, virtualization, platform engineering, or private cloud architecture/operations.
• Knowledge of virtualization systems, public and private cloud technologies, and datacenter operations.
• Proven experience leading enterprise-scale platform operations and transformation initiatives.
• Understanding of automation, IaC, orchestration, and API-driven infrastructure management.
• Experience with broader private cloud and hosting service ecosystems, including monitoring, logging, security, backup/recovery, automation, and service integration tools.
• Strong track record designing operational models and engineering standards for enterprise private cloud services.
• Demonstrated ability to lead across organizational boundaries and influence technical direction.
• Experience in technical mentoring, governance, and roadmap development.
• Experience leading others in critical situations, and in teaching and coaching others.