A Snapshot of Your Day As a Valve Production Order Manager, you are an energetic, self-starting candidate who is able to apply, build, and extend the needed network with all Steam Turbine product line interfaces to support and drive the Service business for SU products of Repair and Small Industry Steam application (Replacement in Kind - RIK, M&U, Shop Repair) toward optimized processes, shorter lead-times, and cost optimization.
In this Internal Order Management role, you collaborate with different groups across the Siemens Energy Gas Services Network to support service operations within the factory, supply base, and Field Service. You bring a strong background in order management, engineering, supply chain, ECC (Export Controlled Technology), transportation, and material logistics.
Strong customer focus, organizational skills, risk assessment, teamwork, deep understanding of SAP, and collaboration are the keys to success in this role.
How You'll Make an Impact - Actively manage all orders placed on Steam Turbine Servicing Order Management by our Service partners from a technical clarification and logistical perspective from order receipt to delivery to assure on-time delivery.
- Clarify all incoming orders for completeness of scope, cost, delivery dates etc. to ensure a smooth order flow into the supply / manufacturing chain.
- Coordinate the clarification with Engineering, supply, and Manufacturing, where applicable, to keep our Service partners informed about potential change requirements.
- Effectively handle large scope orders/programs with complex scope and/or contractual requirements and significant commercial and/or financial risk to minimize potential exposure to Siemens.
- Single point of contact for all questions regarding POs placed by our Service partners to maintain a trustworthy and collaborative business relation.
- Takes ownership of every Sales Order from a logistical, technical, data maintenance, and manufacturing perspective to effectively contribute to our values, including but not limited reconciliation (Sold scope vs quoted scope).
- Monitor Key Performance Indicators (KPIs) to meet stringent business targets.
- Liaise with our Service partners, order managers, project managers, buyers, planners, global logistic partners, ECC, and engineering (where applicable) to ensure on-time delivery of orders.
- Interact with other functional departments as needed to get materials/processes required for ensuring end customer satisfaction.
- Actively coordinate order pull ins/push outs with our Service business partners to meet customer demands and financial targets for both Siemens Energy and external customers.
- Maintain issue resolutions with multiple operations Logistics, Transportation, ECC, Engineering, Date Management, Project Management, Fleet Management, and supply management for on-time delivery of parts.
- Proactively advise internal business partners regarding possible spare parts / modification / upgrade needs regarding placed demand to minimize downstream impact in the order chain (production /procurement).
- Drive innovation and process improvements with a focus on digitalization and automatization.
What You Bring - Bachelor's Degree in a related field or equivalent experience
- 8 or more years of work experience in the relevant field and manufacturing industry.
- Strong organizational skills and customer service experience is required
- In-depth knowledge in SAP (OPP, PD2), Sales & Distribution, Engineering, Procurement, MRP, finance, etc.
- Proficient in MS Excel, PowerPoint, and Word
- Strong communication skills
- Strong networking and collaboration skills
- Customer First attitude
- Solid product knowledge
- Resolution and time focused
- High team spirit
- Candidates with more experience can be considered for a higher level or vice versa.
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Rewards - Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
Jobs & Careers: https://jobs.siemens-energy.com/jobs
