JOB SUMMARY
Expectations from this role:
1. Work with customer to ensure there are no escalations
2. Coordinate with the team effectively
3. Conduct technical interview for the project requirements
4. Perform validation and root cause analysis
5. Perform escape analysis
6. Isolate/ packetize the failures to correct component
7. Attend customer meeting and communicate effectively on the requirements/ results.
8. Locate the product failures and report it in test repository and bug tracker
9. Learn technology, business domain, system domain individually and as recommended by the project/account
10. Complete the certifications for the role (like ISTQB, UST GAMMA certifications)
11. Ensure the product and validation complies with the defined SLA
Typical performance measures:
22. Perform defect triaging
23. Adherence to schedule and timelines
24. Number of post delivery defects
25. Number of non-compliance issues
26. SLA turnaround of production bugs
27. Define productivity standards for project
28. Completion of all mandatory training requirements
Performance Areas:
Manage Project:
Manage task deliverables with quality and targeting completion timeframe.
Estimate:
Estimate time, effort, and resource dependence for one's own work and for others' work.
Document:
Create component level / product behaviour documents
Create test reporting templates, BKMs and knowledge sharing documents for team
Status Reporting:
Report status of tasks assigned
Compliance with validation standards and process
Mentoring:
Mentor senior validation engineers by providing on job facilitations
Host classroom training sessions for the junior validation engineers
Skill Examples:
40. Good presentation skills and diplomacy
41. Should possess good bug advocacy skills
42. Automation scripting skills
43. Able to perform severity and priority identification of sightings raised
44. Ability to estimate effort, time required for own work and for the junior engineers
45. Ability to perform and evaluate test in the customer or target environment
46. Work in a team environment
47. Good written and verbal communication abilities
48. Good analytical skills
Knowledge Examples:
14. Able to understand the product lifecycle and deadline
15. Should possess excellent domain knowledge
16. Good CPU/ GPU architecture knowledge
17. Possess very good knowledge of the product
Key Responsibilities
None mentioned
Required Qualifications
None mentioned
Preferred Qualifications
None mentioned
Certifications
ISTQB
UST GAMMA certifications