Vacation Sales Ambassador

Hilton Grand Vacations

$85K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong interpersonal skills with a passion for guest interaction
  • Proven sales experience, ideally in commission-based roles
  • Commitment to outstanding customer service
  • Ability to thrive in a fast-paced, target-driven environment
  • Excellent communication and collaborative skills
  • Self-motivated and competitive mindset
  • Problem-solving capabilities, with negotiation expertise
  • Flexibility to work various schedules, including evenings and weekends
  • Minimum of one year in hospitality or customer service roles
  • Proficient in Microsoft Office Suite
  • High School Diploma or GED equivalent

Responsibilities

  • Provide exceptional services to guests and visitors at the resort
  • Engage potential customers to ascertain their vacation needs
  • Deliver sales presentations highlighting vacation package benefits
  • Offer concierge services while promoting discounted vacation packages
  • Build lasting customer relationships for superior service
  • Utilize Hilton Grand Vacations' sales techniques to meet targets
  • Collaborate with colleagues to share successful strategies

Benefits

  • Competitive earnings potential of $85K+ with top performers exceeding $120K
  • Opportunities for upward mobility within the company
  • Supportive work environment focused on team success
  • Comprehensive customer service training
  • Access to employee perks and discounts in the hospitality industry
Full Job Description
Job Description

Description - External

What will I be doing?

Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite team at Hilton Grand Vacations as a Vacation Sales Ambassador.

Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K!

Responsibilities:

    • Provide guest services to resort guests and visitors.
    • Engage with potential customers to determine their vacation needs and preferences.
    • Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
    • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
    • Build and maintain relationships with customers to ensure outstanding customer service.
    • Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.
    • Collaborate with team members to exchange effective strategies and foster collective achievements.


Qualifications - External

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
  • Dedication to provide elite customer service
  • Previous sales experience, preferably in a commission-based role
  • Effective communication and teamwork abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • At least one year hospitality and/or customer service experience
  • Must be proficient in all Microsoft Office applications.
  • High School Diploma or equivalent experience or GED


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