Position OverviewSteerBridge is seeking a
UX Researcher to support a
mission-critical Defense Aviation platform used by federal customers. This role focuses on understanding operational workflows in
aviation readiness and sustainment environments and translating those insights into usable product experiences.
The researcher will work directly with
designers, engineers, data scientists, and domain experts to ensure the system supports
fleet readiness monitoring, maintenance planning, logistics coordination, and operational decision-making.
Unlike traditional research roles, this position requires the ability to
move from research insight to prototype concepts. The ideal candidate can conduct research, synthesize findings, and help design
interface concepts and workflow models that demonstrate how solutions should function in operational environments.
SteerBridge applies proven design patterns such as
Medallion Architecture to structure, validate, and operationalize data within aviation analytics platforms. UX research ensures these architectural patterns translate into
clear, usable, and decision-ready experiences for operators working in high-consequence environmentsRequired Qualifications- U.S. Citizenship required
- 3+ years of experience in UX research, human factors, or applied product research
- Strong command of research methodologies including interviews, usability testing, and research synthesis
- Ability to translate complex operational environments into clear user insights
- Experience working with complex enterprise or government software systems
- Experience collaborating with multidisciplinary teams including engineers, designers, and data scientists
- Strong communication skills with the ability to present insights to both technical and non-technical audiences
Preferred Qualifications- Experience with aviation, defense, logistics, or fleet management systems
- Experience supporting enterprise analytics or decision-support platforms
- Familiarity with data-driven interfaces such as dashboards or operational planning tools
- Experience with Figma or similar prototyping tools
Benefits- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
$115,000 - $135,000 a year
Annually, commensurate with experience and location.
