The JobThe UX / Product Designer is responsible for using best-in-class design methodologies to translate user stories/requirements into elegant, intuitive designs, and working with their product and engineering partners to refine and deliver them as product features.
This person must be highly engaged, proactive, extremely detail-oriented, and a collaborator with exceptional digital product/design and execution skills.
You Will- Deliver thoughtful, effective, polished design deliverables, including generative & evaluative research, user flows, and lo/med/hi fidelity wireframes, and design metrics.
- Contribute to the digital design vision, strategy and direction; collaborate with product and development to execute successfully
- Work closely with insights (CXI, Data, etc.) and member-facing teams to understand constituents' needs and behaviors, and effectively launch digital products, as well as partner with cross-functional teams to inform and influence business strategies through the consumer experience/digital lens
- Maintain a relentless focus on driving business outcomes through extraordinary digital experiences - monitor and analyze digital product and experience performance, making data-driven decisions to optimize and improve them
- Contribute to a culture of innovation, continuous improvement, and user-focused development
- Participate in the digital experience prioritization process to help the design team focus on the most critical projects
- Partner internally with stakeholders to resolve issues that arise throughout the implementation of products and services
- Drive and operate in an agile, nimble manner with a sense of urgency; move with "enough" data/insights, foster a change/adaptive mindset culture of continuous improvement
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
- Actively support the achievement of SCAN's Vision and Goals.
- Other duties as assigned.
Your Qualifications- Bachelor's degree in Design, User Experience, or related field
- 4+ years of experience as a UX or product designer working in a highly regulated, complex industry (e.g., insurance, health-tech, banking, fintech, etc.)
- Excellent interpersonal, communication and leadership skills, with the ability to influence partner teams and direction
- A user-focused mindset, ensuring that digital product development meets the needs and expectations of our users
- A collaborative spirit, aligned with SCAN's mission (Helping Seniors Live Healthy & Independent Lives) and values
- Demonstrated experience working on and influencing cross-functional teams
- Experience in Medicare industry preferred
- Excellent written and verbal communication skills.
- Ability to work and deliver multiple projects simultaneously on tight deadlines
- Excellent organizational and project management skills
- Technical expertise - Advanced analytical skills
- Communication - Good communication and interpersonal skills
What's in it for you?- Base Pay Range: $92,400 to $133,671 annually
- Internal title: Developer Sr
- Work mode: Mostly Onsite
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, 1 floating holiday, and 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At
SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
