We're looking for an UX Designer who can blend user-centered design principles with an understanding of AI capabilities to grow our business-critical AI-powered product lines while achieving a high bar for ease-of-use for our customers. This is truly a unique opportunity for a customer obsessed UX, Customer Experience, and integrating AI into truly engaging next-level experiences.
In this role you will help design AI-powered product innovations and apply lean product principles in everything you do. You'll leverage user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. You will also be expected to design the overall functionality of these AI-centered experiences, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. Having a strong goal-orientation (vs. a task-orientation) and an anchoring on the client experience will help you navigate the decisions needed to build great products.
What you'll do: - Work closely and collaborate with product managers, data scientists, and engineers to ensure our solutions are both intuitive and effective.
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive AI-driven user experiences.
- Design and deliver wireframes, user journeys, reusable UX components, and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions based on a user-centered design approach; rapidly test and iterate your designs based on business requirements.
- Create high fidelity layouts that highlight important insights, clarify complex data, and create a narrative flow to maximize user impact
- Implement a "lean" approach to product development where you and the team strive for early validated learnings that leads to shorter cycle times for delivering customer value
- Support multiple long- and short-term projects while actively prioritizing workflow based on ROI, and business value generated.
What you'll need: - Degree in a related discipline with 1-2 years' experience in product/UI design solutions based in completely digital environments.
- Understand the basic of HTML, CSS and front-end development.
- A solid grasp of user-centered design (UCD), human Computer interaction, understand user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- A keen understanding and practical experience of what's involved in designing experiences for AI-powered products.
- Thrive to keep abreast of the latest mental model and interaction of SaaS products
- Embody a curious mindset to explore and empathize with customers' pain points
- Ability to work with a geographically distributed team to understand detailed requirements and design user experiences that meet client needs and business vision
- Strong visual design, brand, and user experience instincts; ability to iterate designs and solutions efficiently and intelligently
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients
- Be passionate about resolving user pain points through great design and innovation.
