CX/UX Designer (Tax & Accounting) - Hybrid (TX/KS/NJ/FL/GA/NY/IL)

About the Role:
In the CX/UX Designer role, you will build upon your UX design foundation to take on more responsibility in shaping user experiences. You will engage in designing more detailed wireframes, user flows, and interactive prototypes while contributing to user research and usability testing efforts. This position allows you to further hone your skills and collaborate more closely with cross-functional teams.

Hybrid: Eight days a month we come together in the closest office (TX/KS/NJ/FL/GA/NY/IL) within 50 miles to experience the value of connecting with colleagues. You will report to the Lead CX/UX Designer and work under the leadership of theDirector, CX/UX Design • DXG. This role is a part of

DXG | UX/CX COE Wolters Kluwer DXG U.S., Inc. (Tax & Accounting). Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid

Skills:
• Wireframing: Intermediate skills in creating detailed wireframes and user flows.
• User Research: Competence in planning and conducting user research and synthesizing findings.
• Prototyping: Ability to create interactive prototypes that effectively communicate design concepts.
• Usability Testing: Proficiency in conducting usability tests and deriving actionable insights.
• Design Systems: Knowledge of maintaining and using design systems and style guides.
• Collaboration: Strong teamwork and communication skills to work effectively with cross-functional teams.
• Presentation: Ability to effectively present and justify design decisions to stakeholders.
• Iteration: Skills in iterating design solutions based on user feedback and testing outcomes.

Responsibilities:
• Create user-facing experiences that incorporate AI, machine learning, and automation into tax and accounting workflows.

Design wireframes, storyboards, and user flows with moderate supervision.
• Conduct user research sessions and compile feedback for actionable insights.
• Develop interactive prototypes to communicate design intentions.
• Assist in leading usability testing and analyzing findings to improve designs.
• Contribute to the development and maintenance of design systems and style guides.
• Collaborate with product managers and developers to align user needs with business goals.
• Present design concepts and research findings to stakeholders.
• Implement user feedback to iterate and refine design solutions.
• Stay informed on UX trends and share relevant insights with the team.
• Support junior team members and provide guidance as needed.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. 🔗 https://www.wolterskluwerbenefitsguide.com/welcome/

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:
$68,900.00 - $118,050.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.