User Facing Software Manager

Pivotal

$175K — $186K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Data Science, Software Engineering, Systems Engineering, or related field.
  • 10+ years of experience in data engineering, analytics, or system-level insight generation.
  • Strong proficiency in Python and data visualization tools like Pandas and Plotly.
  • Experience designing dashboards and alerting systems for fleet-based systems.
  • Proven ability to translate complex problems into measurable insights.
  • Deep understanding of telemetry, sensors, and data management for hardware systems.

Responsibilities

  • Lead architecture and implementation of data pipelines for fleet health monitoring.
  • Develop dashboards and reporting tools for engineering and manufacturing teams.
  • Establish alert systems for key subsystems like powertrain and battery.
  • Collaborate with engineering teams to define KPIs and success metrics.
  • Drive roadmap for flight data visibility tools.
  • Serve as technical lead for data-informed decision-making.
  • Champion best practices around telemetry and data security.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401k retirement savings plan.
Full Job Description
Qualifications

  • Bachelor's degree in Data Science, Software Engineering, Systems Engineering, Electrical/Mechanical Engineering, or related field.
  • 10+ years of experience in data engineering, analytics, or system-level insight generation in complex technical programs.
  • Strong proficiency in Python and tools like Pandas, Plotly, Streamlit, or equivalent for data wrangling and visualization.
  • Experience designing dashboards and alerting systems for hardware or fleet-based systems.
  • Proven ability to work across engineering and operational teams to translate problems into measurable insights.
  • Deep understanding of telemetry, sensors, logging, and data management for hardware-in-the-loop or real-world systems.


Preferred Qualifications

  • Experience working on electric aircraft, autonomous systems, EVs, or robotics platforms.
  • Familiarity with SQL, cloud-based data tools, or embedded system data extraction.
  • Understanding of maintenance operations and how data supports fleet availability.
  • Ability to drive IP and innovation in the form of analytics architectures or reliability prediction techniques.
  • Experience leading small teams.


Attributes aligned with Core Values

  • Demonstrates a proactive safety mindset by embedding safety into daily operations, identifying and mitigating risks through assessments and training, encouraging open dialogue on safety concerns, and continuously improving protocols to ensure a safe work environment.
  • Puts customers at the center of every action by deeply understanding their challenges, delivering exceptional value, and striving to exceed expectations to support their success as our core purpose.
  • Actively seeks and values diverse stakeholder perspectives, builds cross-functional relationships, and fosters trust through empathetic, fact-based communication-committing to shared decisions for the greater good.
  • Drives results with clarity and purpose by focusing on what matters most, adapting to change, taking initiative, and owning outcomes while aligning actions with a clear understanding of success at every level.
  • Navigates ambiguity with resilience and bold thinking, challenges the status quo, and combines innovative ideas with practical best practices to overcome obstacles and drive progress.
  • Fosters a high-performance culture grounded in respect, professionalism, and support-balancing high expectations with a healthy, collaborative environment and being a trusted, dependable teammate.


$175,000 - $186,000 a year

Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.

Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans.

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