Deloitte

User Experience Lead - Talent Innovation & Solutions

Deloitte$93K — $171K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum 6 years of relevant work experience
  • At least 5 years of demonstrated expertise in design principles for complex software solutions
  • Experience with design systems for enhanced project cohesion
  • Must be legally authorized to work in the US without sponsorship
  • Willingness to travel 0-5% based on client needs

Responsibilities

  • Collaborate with product teams to integrate UX practices into project plans
  • Conduct user research through interviews, surveys, and testing to gather insights
  • Develop strategies for long-term UX goals using personas and journey maps
  • Create engaging and user-friendly visual designs and prototypes
  • Enhance UX strategies aligned with brand standards and inclusivity principles
  • Advocate for design consistency and quality across projects

Benefits

  • Broad range of employee benefits
  • Inclusive work culture fostering unique perspectives
  • Opportunities for professional development and mentorship
  • Access to leadership and skill-building programs
  • Active investment in community engagement initiatives
Full Job Description
The Talent Innovation & Solutions User Experience (UX) team is looking for a driven and versatile UX Lead to join our team working alongside our product teams to design and deliver innovative talent technology solutions. The UX Lead will closely partner with our Talent organization workstreams, business owners, stakeholders, and development partners to drive the creation of end-to-end experiences that translate business and user needs into engaging and cohesive user experiences. The UX Lead works closely with our UX Portfolio Managers to ensure consistent user experiences are created and delivered across our portfolio of talent technology products. The UX Lead will demonstrate strong project management, design, communication, and collaboration skills.

Recruiting for this role ends on July 22nd, 2025.

Work you'll doAs the UX Lead, you will:
  • Work with product development and project teams to infuse UX capabilities into project schedules, including estimating UX level of effort and resource needs, ensuring timely delivery of high-quality work.
  • Be a versatile UX generalist with strong skills to:
    • Execute user research and discovery activities such as interviews, surveys, usability testing, and heuristic evaluations to understand current state user needs and behaviors.
    • Formulate future state strategies to envision and plan for long-term user experience goals with the ability to create personas, journey maps, and service blueprints to identify opportunities for improvement.
    • Create aesthetically pleasing and user-friendly visual designs and prototypes, incorporating inclusive design and responsive design standards.
  • Continuously improve UX strategies and guiding principles/frameworks around key areas (e.g., inclusive design accessibility, agentic AI, responsive design) in alignment with Deloitte brand and specifically the US Talent experience vision to uphold and advocate for design and brand standards across projects, ensuring consistency and quality in all deliverables.
  • Perform other role-related duties as assigned
The successful candidate will possess:
  • An enthusiasm for UX innovation, constantly exploring new design trends and methodologies (e.g., designing for generative and agentic AI experiences and leveraging AI tools to enhance the UX team's productivity, data analytics and visualization etc.)
  • Problem solving skills and consultative approach building strong relationships with stakeholders, colleagues, and vendors
  • Ability to work in a dynamic, complex, client- and team-focused environment with minimal oversight leading project delivery
  • Detail- and solution-oriented with strong communication skills, both verbal and written
  • Proficiency in UX tools including Figma and Adobe CC and strong Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)
The team

Deloitte's Talent Innovation and Solutions (TIS) team partners across the Talent organization, businesses and other enabling areas to cultivate a digitally mature organization that drives modernization, agility, and long-term value for Deloitte stakeholders. The TIS mission is to ensure Deloitte Talent sits squarely at the intersection of people, innovation, and operational excellence.

The Talent UX team takes a human-centered design approach to creating user-friendly and connected digital experiences. We aim to deliver innovative talent technology solutions that enhance operational efficiency and effectiveness across talent. Join us in reimagining how Talent fuels our businesses through customer-centric, digitally enabled services.

QualificationsRequired:
  • Bachelor's degree or equivalent experience
  • 6 years minimum of relevant work experience
  • 5 years minimum of demonstrated knowledge in design principles and implementing large, complex software platforms and/or applications rooted in usability and accessibility
  • Experience utilizing design systems across projects to foster design efficiency and create cohesive user experiences
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
  • Experience across the entire product lifecycle (project management/planning, user research and requirements analysis, design, development, testing, and deployment)
  • Experience creating design systems and other UX accelerators to champion human-centered design strategies for our Talent partners
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000-$171,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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