Walmart

(USA) Director, Technology Operations - Record and Information Management

Walmart$110K — $220K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field and 6 years of project management experience, or 8 years of relevant experience
  • 3 years of supervisory experience
  • Proven expertise in program and financial management
  • Strong stakeholder management skills
  • In-depth knowledge of program planning and risk assessment
  • Exceptional communication skills for clear information conveyance
  • Experience leading large-scale technology programs with business impact

Responsibilities

  • Lead planning and execution of large-scale technology programs
  • Develop and manage program budgets and resource allocation
  • Collaborate with cross-functional teams to define program scope
  • Influence stakeholders through clear communication and recommendations
  • Drive continuous improvement through innovative solutions
  • Provide strategic insights on technology trends for decision-making

Benefits

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase options
  • Paid time off for vacation, sick leave, and family care
  • Short-term and long-term disability coverage
  • Company discounts and educational benefits
  • Adoption and surrogacy expense reimbursement
Full Job Description
Position Summary...
The (USA) Director, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, risk mitigation, and stakeholder engagement to drive successful delivery of technology initiatives. The Director applies advanced program management techniques to optimize resources, influence cross-functional teams, and foster collaboration. By integrating technology strategy with organizational goals, this position delivers measurable value and continuous improvement, supporting Walmart's commitment to innovation and operational efficiency across multiple business units.

What you'll do...

  • Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets.
  • Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and return on investment.
  • Collaborate with cross-functional teams to define program scope, performance metrics, and risk mitigation strategies.
  • Influence and build consensus among stakeholders through clear communication and data-driven recommendations.
  • Drive continuous improvement by implementing best practices and innovative solutions across technology operations.
  • Provide strategic insights on technology trends to support decision-making and organizational growth.


What you'll bring...
  • Proven expertise in program and financial management, including budgeting, forecasting, and cost control.
  • Strong skills in stakeholder management with the ability to influence and build consensus across multiple teams.
  • In-depth knowledge of program planning, estimation, risk assessment, and monitoring tools and techniques.
  • Ability to translate business requirements into integrated technology strategies aligned with organizational goals.
  • Experience driving operational excellence through process improvements and performance measurement.
  • Exceptional communication skills to convey complex information clearly and foster collaborative relationships.
  • Demonstrated capability to lead large-scale technology programs with measurable business impact.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years' experience inproject management, program management, program operations, or related area.Option 2: 8 years' experience in project management, program management, program operations, or related area.
3 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1110 SE 10TH ST, BENTONVILLE, AR 72712-6470, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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