ROLE SUMMARY
The US Field Medical Operational Excellence Sr. Manager is an integral member of the US Field Medical and Field Medical Operational Excellence Team.
The US Field Medical Operational Excellence Sr. Manager supports the development and implementation of key assigned Global / US category-led initiatives that have an impact on multiple Medical Affairs stakeholders and markets. They combine organizational, project management, financial excellence and understanding of Medical Affairs strategic priorities, with the goal of seamless execution of medical plans.
They are a part of a working environment where colleagues understand and exhibit customer-focused medical professionalism with honor and integrity. The role reports to the US Field Medical Operational Excellence Team Lead with strong dotted line to the Specialty Care Field Medical Director Lead and closely collaborates with the US Specialty Care Medical Affairs colleagues, Operational Excellence Colleagues, and cross functional partners.
ROLE RESPONSIBILITIES
Strategic and Organizational Alignment and Initiatives
Supports the Specialty Care Field Medical Director Lead to drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories and asset teams, and with other cross functional partners.
Project and Operational Support
Supports assigned Asset or Field Medical area activities/initiatives such as Ad Boards, medical congresses, and other projects – including tracking key project deliverables, overview of project schedules/timelines, budgets, and plans for project quality, resources, communications.
Serves as subject matter expert for applicable/assigned processes and provides operational support and/or guidance to teams as needed. Routinely identifies, shares, and implements best practices; ensuring consistency in overarching processes and systems.
Drives the creation/implementation of simple medical processes, working with key stakeholders, to support strategy and execution of Medical Affairs data generation/communication activities
Develops and maintains business relationships with key colleagues (Finance, Contracts & Outsourcing, Compliance and Operational Excellence) to ensure ongoing alignment and efficiency.
Drives agendas, builds presentations, and supports facilitation of Field Medical Team meetings, ensuring minutes and actions are recorded and distributed.
Develops and leads tracking and analysis of performance / activity measurements (metrics) as appropriate.
Collaborates with key internal stakeholders and other Operational Excellence colleagues for consistency and alignment.
Financial Management / Tracking for Asset and/or Field Medical
Supports overall financial management and forecasting, with limited oversight, for assigned Asset or Field Medical area budget, working with finance, Field Medical Lead and other Field Medical team members as necessary
Partner with Legal, Procurement, finance, and external customers to develop and execute consultant agreements, service level agreements, program schedules, and Confidential Disclosure Agreements, and lead various project management financial activities to ensure timely & compliant invoice routing and approval
Supports project / program budget plan for Asset and/or Field Medical Group to provide management with accurate YTD budget spend.
Provides financial guidance and serve as resource for questions.
Collaborates with Medical, Finance, and Financial Systems teams (including the Portfolio on Demand (POD) team) to ensure accurate forecasting and budget management.
Supports development of the Asset and/or Field Medical Strategic and Operating Plan.
Supports Operating Plan process for assigned Asset and/or Field Medical area.
QUALIFICATIONS
Candidate demonstrates a breadth of diverse capabilities including: the ability to influence and collaborate with peers, and drive operational excellence to achieve meaningful outcomes and create business impact.
Required Qualifications:
Preferred Qualifications:
Prior experience in working in Medical Affairs organization is essential and experience in other medical/clinical functions desirable.
Prior experience in Project Management, Business Operations.
Understanding and adherence to Project Management methodologies.
Demonstrated results in creating and managing complex projects, including experience in budgetary management and fiscal awareness.
Cross functional effectiveness: Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ), Medical Information, Corporate Communications, Digital, and Commercial.
Ability to manage resources, programs, and multiple projects.
Is a role model of Pfizer’s Values of Courage, Excellence, Equity and Joy.
Very strong communications and relationship building capacity and ability to listen, understand and integrate country and local needs into global co-created medical strategies and plans.
Leading effectively in a matrix and able to communicate and work effectively with all levels of management.
Proven ability to facilitate open discussion and debate among key stakeholders and build relationships through partnering, anticipating needs, fulfilling expectations.
Highly motivated with demonstrated track record of high performance and producing outstanding results.
Must be independent, pro-active, self-motivated with strong organizational skills and possess the ability to manage priorities, handle multiple tasks with frequent tight deadlines.
Excellent at attention to detail and follow-up skills.
Knowledge of Pfizer systems including POD, Ariba BOD, EngagePlus.
Highly skilled in Microsoft Excel, Word, PowerPoint, and Teams.
Required Skills
Work in a high paced environment
Strong Decision-Making skills
Entrepreneurial mindset
Strong communication skills and ability to work effectively with senior levels of management
Master at resourcefulness with ability to keep pace with a highly changing environment
Excellent business judgment
Full knowledge and understanding of all relevant applicable SOPs
Proven track record for implementation of projects of strategic importance, on time and within budget
Ability to operate effectively in a heavily matrix organization, with experience managing projects with team members in multiple locations
Influence without authority
Strong communication and interpersonal skills; fluent and able to influence others in spoken and written English
Flexibility, the ability to adapt to change, external environment, project scope and direction
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Flexibility to travel 10% of the time, including potential international travel
OTHER JOB DETAILS
Last Day to Apply: July 22, 2026
Relocation support is not available
The annual base salary for this position ranges from $124,400.00 to $207,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
* The annual base salary for this position in Tampa, FL ranges from $111,900.00 to $186,500.00.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Continuous Imprv and Proj Mgmt
