Responsibilities:

• Directly supervise a team of 8-10 University Development Counselors (Account Executives). Carrying out responsibilities in accordance with the organization’s policies and procedures.
• Travel within assigned territory to work with Account Executives (75% travel required).
• Coach and develop Account Executives to increase motivation, improve skills, and achieve results.
• Manage and appraise internal metrics for performance tracking, providing coaching and training to enhance individual performance.
• Provide weekly reports and projections to management.
• Work closely with cross functional and support departments to update student information and to resolve student issues.
• Adhere to all University and/or Department of Education policies, procedures and compliance guidelines.
• Work from home; significant regional travel throughout assigned territory is required. Use of a personal vehicle is required (with mileage reimbursement).

Qualifications:

• Bachelor’s degree (Master’s preferred) with at least 2 years of previous supervisory experience.
• Outside Account Executive experience required.
• Prior experience within the particular division/program area preferred.
• Self-direction and intrinsic passion for student success and employee development.
• Superior customer service skills along with ability to represent the GCU brand in a highly professional manner.
• Strong proficiency with MS Office suite, (Word, Outlook, Excel, PowerPoint) and comfortable with navigating and maneuvering other databases and software becoming proficient with GCU systems within a short period of time.
• Excellent communications with a good command of the English language and interpersonal skills with the ability to influence and persuade.
• The ability to work in a high-volume, fast-paced work environment with constant phone contact with students on a daily basis.
• Must have own vehicle, valid driver's license, clean driving record.
• Cannot be delinquent or in default on a federal student loan as verified in your credit report.  If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Starting Salary: $100,000