JOB DESCRIPTION:
For over three decades, CNA has been a trusted provider of insurance solutions for technology companies of all sizes—from emerging startups to global enterprises—across software, IT services, hardware, media, and telecommunications.
Our Global Technology Practice delivers specialized coverages, including Technology Errors & Omissions (Tech E&O), Cyber Liability, and comprehensive international solutions, complemented by our traditional Property & Casualty capabilities. With deep industry expertise, flexible underwriting capabilities, and a collaborative approach, we design innovative insurance programs tailored to each client’s unique risk profile. CNA continues to be the carrier of choice for our valued agent and broker partners.
As the technology sector continues to expand beyond traditional coastal hubs, the Midwest represents a fast-growing and increasingly strategic market for CNA. The region is experiencing meaningful growth across all the technology subsegments which creates a unique opportunity to deepen partnerships, capture new business, and thoughtfully scale a high-quality, profitable portfolio. We view the Midwest as a territory with significant long-term potential and an important contributor to the continued growth of the Technology Practice.
The Underwriting Director leads and directs an underwriting group and is accountable for business results through overall management, profitability, and business development of a book of business. In conjunction with senior management, works within the highest limits of authority. Has regional, industry, segment, or company-wide scope of responsibility.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Directs the work activities and has full management responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction.
Onboards, trains, coaches, leads and develops underwriters and participates in the development of underwriting training and accountable for granting underwriting authority.
Participates with senior management in the development and implementation of underwriting policy, marketing and business strategy; responsible for reviewing and approving referrals within authority.
Drives regional and business unit initiatives and strategies and holds underwriting team accountable for execution; develops and implements operating plans for enhancing the business and meeting strategic objectives.
Reviews and directs the application of underwriting policy and pricing for all risks within an assigned book of business for new and renewal business; drives adherence to documentation and referral standards and completes file reviews to drive continuous improvement in underwriting quality.
Market products and services through agencies or through the brokerage community.
Develops and maintains agency and/or broker relationships to ensure positive and profitable outcomes.
Reports business progress to senior management.
Keeps current on state/territory issues and regulations, industry activity and trends. May represent the company in industry trade groups.
Skills, Knowledge & Abilities
Ability to effectively lead, coach and develop an underwriting group.
Excellent communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
Senior level technical and business management acumen, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
Excellent analytical and problem solving skills, with the ability to manage multiple projects and teams.
Ability to deal with ambiguous situations and issues.
Creativity in resolving unique and challenging business problems.
Ability to achieve results by taking a proactive long-term view of business goals and objectives.
Knowledge of Microsoft Office Suite and other business-related software.
Education & Experience
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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois,Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.
