Division:TSIB - Risk Services
Project Location(s):Hollywood, FL 33025 USA
Minimum Years Experience:12
Travel Involved:10-20%
Job Type:Regular
Job Classification:Experienced
Education:Bachelors Degree
Job Family:Insurance and Claims
Compensation:Salaried Exempt
Position DescriptionWe are seeking an experienced SDI Claims Director to lead the execution of Subcontractor Default Insurance (SDI) claims across Turner's national portfolio. This role is responsible for managing complex default events, supporting project teams in real time, and ensuring disciplined, consistent claim execution aligned with enterprise strategy.
This is a hands-on leadership role focused on operational execution, project support, and team development.
ResponsibilitiesSDI Claims Execution & Default Management- Lead execution of SDI claims from initial notice through resolution, including investigation, documentation, mitigation, and recovery
- Provide hands-on leadership during subcontractor default events, including terminations, performance failures, and completion exposures
- Evaluate and validate cost-to-complete, replacement subcontractor strategies, and schedule impacts in coordination with project teams
- Drive timely and effective resolution strategies, including negotiation, mediation, and litigation where necessary
Project & Operational Integration- Work directly with project teams (PXs, PMs, and field leadership) during active default scenarios
- Provide real-time guidance on documentation, cost tracking, subcontractor transition, and recovery positioning
- Ensure alignment between claims execution and project objectives to minimize disruption and financial exposure
- Support field teams in navigating complex subcontractor performance issues and default escalation
Coordination with Legal, Risk, and Stakeholders- Partner closely with Turner Legal, Risk Management, and Operations to execute SDI strategy and ensure alignment on complex matters
- Support coverage positioning and response to carrier inquiries or disputes in coordination with Legal
- Engage with brokers, carriers, and reinsurers to facilitate claim execution and resolution
Coverage & Technical Expertise- Apply strong working knowledge of SDI policies, endorsements, and program structures
- Analyze coverage triggers, notice requirements, and recovery pathways
- Support consistent and defensible application of policy terms across the portfolio
Portfolio Execution & Governance- Drive consistent claim execution standards, documentation practices, and reporting across the SDI portfolio
- Ensure accurate and timely data capture within RMIS and internal systems
- Identify trends in subcontractor performance, default drivers, and recovery outcomes to inform broader risk discussions
Leadership & Team Development- Lead, mentor, and develop a team of approximately 3-4 SDI claims professionals
- Provide hands-on guidance, prioritization, and technical support across active claims
- Play a key role in developing next-generation SDI talent, including training, knowledge transfer, and capability building
- Foster a collaborative, accountable, and execution-focused team environment
- Skills & Experience
- 12-15+ years of construction claims experience, with significant exposure to SDI or surety-related claims, Bachelor's Degree required.
- Demonstrated expertise managing subcontractor default events and complex completion exposures
- SDI policy structures and claims triggers
- Construction contracts and subcontractor risk allocation
- Cost-to-complete analysis and schedule impacts
- Carrier and reinsurer dynamics
- Proven leadership experience managing and developing claims professionals
- Experience working directly with construction operations teams during active loss events
- Proven ability to manage high-stakes, multi-party disputes
- Strong executive presence with the ability to communicate complex issues clearly and decisively
- Ability to operate independently in high-pressure, high-exposure environments
Preferred:
- Background in construction law, surety, or risk management
- JD, CPCU, ARM, or equivalent credentials
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.
