Frost Bank

Trust Operations Manager

Frost Bank$85K — $110K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of trust operations experience
  • Bachelor's degree in a related field or equivalent experience
  • Excellent written and verbal communication skills
  • Proficient in Microsoft applications

Responsibilities

  • Ensure adequate staffing and training in the operations team
  • Review and recommend processes for operational efficiency
  • Plan and schedule activities in collaboration with other units
  • Resolve complex problems and report findings to upper management
  • Ensure compliance with laws and regulations in all operations
  • Collaborate with trust personnel to meet operational needs
  • Manage staffing decisions including performance appraisals and promotions

Benefits

  • Medical, dental, vision, long-term disability, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including an Employee Assistance Program
  • Referral bonus program + more!
Full Job Description
Job Description

It's about being there and building trust.

Are you known for your attention to detail and exceptional organizational skills? Do you like working in a behind the scenes environment and have a goal-oriented mindset? Do you strive to lead by example and want to play an integral role in the development of your team? If so, being a Trust Operations Manager with Frost could be for you.

Who you are:

As a Trust Operations Manager with Frost, you are our leader, ensuring your team has the necessary support and guidance to ensure a seamless trust experience. In this role, you will be responsible for managing and leading a team of trust operations specialists. More than that, this role is about developing people and doing it with integrity, caring and excellence in mind.

What you'll do:
  • Ensures the area is adequately staffed and personnel are trained
  • Reviews and recommends new methods and procedures to make daily operations more efficient
  • Plans and schedules activities within the area, coordinates them with information systems and other operational units as required
  • Resolves unusual or complex problems; conducts research projects on complex issues and reports findings to upper management
  • Ensures operations are performed in compliance with applicable laws and regulations
  • Works closely with related trust personnel to ensure that their operational requirements are met
  • Exercise the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations
  • Perform all other duties as assigned
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes


What you'll need:
  • 8+ years of trust operations experience
  • Bachelor's degree in related field, or equivalent experience
  • Excellent written and verbal communication skills
  • Proficient in Microsoft computer applications


Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
  • Medical, dental, vision, long-term disability, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including our Employee Assistance Program
  • Referral bonus program + more!


About Frost Bank

Frost Bank is a subsidiary of Cullen/Frost Bankers, Inc., a financial holding company, headquartered in San Antonio, Texas. The company provides a wide range of banking, investments, and insurance services to businesses and individuals in Texas. Frost Bank has over 130 branches across Texas and offers online banking services to its customers. The bank was founded in 1868 by Thomas Claiborne Frost and has been serving Texans for over 150 years.
Learn more about Frost Bank
Size
4,553 employees
Market Cap
$8.3 billion
Industry
Net Income
$331.1 million
Founded
1973
5 Year Trend
+5.1%
NASDAQ

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