Triage Nurse (In-Person)Overview:
MFM Health is seeking a highly skilled and compassionate
Triage Nurse to join our clinical team to support a rotating coverage in our Danvers, Middleton and Manchester-By-The-Sea practice locations This is an in-person full time position responsible for assessing and evaluating patients' reported symptoms, determining the most appropriate course of action, and ensuring comprehensive coordinated care. The ideal candidate is a team player with strong communication skills, clinical expertise, and the ability to handle a variety of situations with professionalism and empathy.
Key Responsibilities:- Patient Assessment & Triage:
- Evaluate and assess patients' reported symptoms via telephone and in-person encounters.
- Determine appropriate clinical response and urgency of care, including when EMS activation is warranted.
- Administer in-person clinical triage and basic patient care as needed.
- Care Coordination:
- Communicate and collaborate with providers and clinical teams to ensure appropriate, timely, and comprehensive patient care.
- Coordinate follow-up care, referrals, and ongoing treatment planning.
- Review diagnostic results, referrals, and provider feedback with patients.
- Communication:
- Proficiently manage telephone triage, effectively addressing a wide variety of patient concerns.
- Handle challenging or escalated patient situations with professionalism and composure.
- Clearly and accurately document all interactions and care plans in the medical record.
- Nurse Visits:
- Review vaccine schedules and administer vaccines as indicated for adult and pediatric patients
- Provide injection teaching as needed
- Apply Zio heart monitors
- Perform Pulmonary Function Testing, Diabetic Eye Exams
- Teamwork & Support:
- Work closely with other departments and assist clinical staff to meet the needs of the patient.
- Actively participate in team communication and cross-functional support.
- Serve as a resource by identifying teaching moments and constructively advising peers.
- Professional Conduct:
- Maintain a professional demeanor at all times.
- Report concerns or critical observations to appropriate team leads or supervisors.
- Adhere to organizational policies and demonstrate commitment to high-quality patient care.
Qualifications:- Current RN or LPN license (as required by state regulations).
- Minimum of 3 years clinical nursing experience; triage experience strongly preferred.
- Excellent telephone communication skills.
- Ability to make sound clinical decisions quickly and accurately.
- Strong organizational and documentation skills.
- Ability to manage stress, multitask, and remain calm in urgent or emotionally charged situations.
- Team-oriented with a proactive, collaborative approach to care, and clear communication skills.
Pay Range: $38/hr to $48/hr 
