Metronorth Railroad

Transit Management Analyst Series

Metronorth Railroad$67K — $115K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's or bachelor's degree in relevant fields like public administration, engineering, or economics.
  • 2-3 years of professional experience in analysis, budget administration, or personnel management.
  • Strong project management and analytical skills.
  • Proficiency in MS Office suite and data analysis tools.
  • Effective communication skills for diverse audiences.

Responsibilities

  • Develop programs and applications to meet operational needs.
  • Prepare and distribute documents such as Bulletins and Memos.
  • Oversee customer service training scheduling and materials.
  • Compile and analyze reports on customer activities.
  • Organize and synthesize data from multiple sources.
  • Conduct surveys and field assignments as necessary.

Benefits

  • Opportunity to participate in the 55-a Program for qualified individuals.
  • Work variety across different operational units within Subways.
  • Gain experience in a dynamic transit environment.
  • Collaborate with various offices and departments.
  • Potential for career growth within the MTA.
Full Job Description
Description

Position at New York City Transit

Title: Transit Management Analyst Series

First Date of Posting: 07/31/2026

Last Date of Filing:08/14/2026

Authority: NYCT

Department: Subways

Division/Unit: Station Environment

Reports to: Manager, Station Operations

Work Location: Various

Hours of Work: As Required

This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Assistant Transit Management Analyst Level I: $67,933 - $80,421

Assistant Transit Management Analyst Level II: $78,874 - $87,847

Associate Transit Management Analyst: $89,162 - $115,445

Responsibilities:

The selected incumbent may be assigned to any unit within Station Environment and Operations to support a variety of initiatives. Responsibilities include but are not limited to, developing test programs and applications from clear specifications to meet business needs and ensure functionality in support of the field operations and operating departments within Stations; preparing drafts and disseminating documents related Bulletins, Notices and Memos; Overseeing the scheduling of customer service training programs and creating communications and training materials to support this effort'; compiling daily, weekly, and monthly reports on various customer facing activities; Cleaning, aggregating, and organizing data from disparate sources as well as developing updated reporting methods while seeking to synthesize various pieces of data and numerous reports into streamlined data summaries.

Other responsibilities that may include surveys and field assignments with various offices within Stations.

Assistant Transit Management Analyst: I - II

1. A master's degree from an accredited college or university in business administration,
public administration, public policy, engineering, engineering technology, economics,
architecture, mathematics, physics, computer science, finance, accounting,
transportation planning, industrial psychology, urban planning/studies, human
resources management, labor relations, operations research, security management
or in a related area, or

2. A baccalaureate degree from an accredited college or university and two years of
satisfactory full-time professional experience working in budget administration,
accounting, economic or financial administration, engineering, in management or
methods of analysis, operations research, organization research or program
evaluation, personnel or public administration, staff development, employment
program planning or administration, security management; or general administration

Associate Transit Management Analyst:

1. A master's degree from an accredited college or university in business
administration, public administration, public policy, engineering, engineering
technology, economics, architecture, mathematics, physics, computer science,
finance, accounting, transportation planning, industrial psychology, urban
planning/studies, human resources management, labor relations, operations
research, security management or in a related area, and one year of full-time
satisfactory professional experience working in budget administration, accounting,
economic or financial administration, engineering, in management or methods
analysis, operations research, organizational research or program evaluation,
personnel or public administration, staff development, employment program
planning or administration, security management; or general administration; or

2. A baccalaureate degree from an accredited college or university; and three years
of full-time satisfactory experience as described in "1" above.

Desired Skills:
  • Ability to work independently with little oversight in a dynamic environment
  • Strong project management, analytical, and problem-solving skills.
  • Highly organized and detail oriented.
  • Excellent interpersonal, written, presentation and verbal communication skills.
  • Excellent PC skills, including knowledge of MS Office suite (MS Word, MS Excel).
  • Strong technical skills in MS Office, data analytics, visualization tools, and spatial analysis using GIS or similar mapping tools
  • Demonstrated capabilities to perform qualitative and quantitative analyses using various tools and datasets while learning new techniques
  • Ability to communicate effectively with senior-staff as well as cross-divisional peers
  • Working knowledge of the NYCT subways operations and network or the ability to master
  • Develop and maintain macro programs
  • Structure large data sets to find useful information.


Selection Method:

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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