Req ID: 78551

Location: Tulsa -TUL, Dallas -DAL, Denver -DEN, Houston -HOUS, Kansas City -KSCY, Oklahoma City -OKC, Phoenix -PHOE, Remote, Scottsdale -SCOTT

Areas of Interest: Project Management; Credit Administration; Relationship Management

Pay Transparency Salary Range: $80,000 - $105,000

Bonus Type

BOKF Performance Plan (D02)

Summary

Since 1975, TransFund has been delivering ATM, debit, and credit card processing solutions to financial institutions, emphasizing unmatched in-person expertise and hands-on service. Their goal is to provide maximum performance, service, and value. TransFund offers a range of services, including debit and credit card processing, merchant services, ATM services, fraud protection, card control, point-of-sale systems, and digital wallets, serving thousands of banks, credit unions, retailers, and merchants nationwide. Their success is marked by innovative products and superior service.

Job Description

The TransFund Credit Program Manager is responsible for driving credit client growth through cross-selling products, onboarding a new client and servicing an existing client base, and overseeing the successful execution of routine TransFund projects and conversions. This role combines relationship management with project management expertise to ensure high-quality service delivery, operational efficiency, and strong client satisfaction.

How You'll Spend Your Time

• You will serve as the primary credit contact and resolve client and operational issues.
• You will lead credit projects and conversions while configuring, testing, and validating solutions.
• You will troubleshoot issues, collaborate with vendors, and maintain communication throughout implementations.
• You will consult with clients to deliver credit solutions and identify growth opportunities.
• You will analyze client needs, resolve challenges, and support successful implementations.
• You will act as a subject matter expert on Credit Solutions products and industry practices.
• You will provide management with regular updates on client progress, project status, and key issues.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a bachelor's degree in business and/or related degree with 5-6 years' related experience or 7-9 years' work-related experience.

• 5+ years' experience in the EFT Industry, especially related to credit processing
• 5+ years' experience in managing conversions involving financial institutions, data processors, Credit, and a card base
• Advance knowledge of project management methodology
• Advance knowledge of Bank products, operations/product delivery system, banking applications
• Thorough knowledge of management information systems
• Excellent verbal and written communication skills
• Excellent PC and software package skills and on-line system experience
• Excellent organizational skills

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!

Top 3 reasons to apply

Investing in our talent and building a great workplace is a top priority for us.

• Empowered employees
• Award-winning culture
• Community commitment

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type.

Benefits:

BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health.Click here to see our benefits.