Global Payments

Transformation Lead

Global Payments • $110K — $130K *
Cincinnati, OH 45238Hybrid
Enterprise Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree with 8-10+ years of relevant experience in Technology Transformation, Corporate Strategy, Management Consulting, or related fields.
  • Proven experience working cross-functionally with internal and external partners.
  • Knowledge of payments/fintech, technology-enabled services, or global operations is a plus.

Responsibilities

  • Lead and execute complex integration and separation programs to ensure smooth delivery from Day 1 readiness through to steady-state operations.
  • Develop comprehensive end-to-end integration and separation workplans with clear timelines and responsibilities.
  • Establish and guide program governance, ensuring effective issue resolution and alignment across teams.
  • Oversee operational readiness and stabilization activities to maintain customer experience and regulatory compliance.
  • Manage Transition Service Agreement performance, including monitoring service delivery and financial aspects in partnership with finance teams.
  • Drive value realization by tracking KPIs and providing actionable insights to senior leadership.
  • Mitigate program risks by collaborating across teams to address issues and trade-offs.

Benefits

  • Hybrid work model - 3 days in office in Cincinnati, OH.
  • Opportunity to learn from top industry professionals and grow your career.
  • Dynamic opportunities that span functional areas and processes.
  • Emphasis on personal connections and building inclusive global teams.
Full Job Description

Job Description

This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder.

This position is hybrid 3 days per week in the following office locations: Cincinnati, OH


What you’ll own

  • Lead planning and execution of complex integration and separation programs across Technology to ensure successful delivery from Day 1 readiness through transition, stabilization, and steady-state operations.
  • Develop and drive end-to-end integration and separation workplans, including Day 1 and 30/60/90 day execution, synergy realization, Transition Service Agreement (TSA) design, transition, and exit with clear scope, timelines, and accountabilities.
  • Establish and lead program governance, including steering committees, RAID management, change control, executive decision forums, and cross-functional dependency management to ensure timely issue resolution and alignment.
  • Oversee execution, coordinating cutovers, stabilization activities, and business readiness to maintain operational continuity, customer experience, and regulatory compliance.
  • Direct TSA performance management, including service delivery monitoring, SLA adherence, issue remediation, billing coordination, accruals, invoicing, and financial true-ups in partnership with Finance and functional leaders.
  • Drive value realization by building, tracking, and reporting business cases, synergies, TSA economics, KPIs, OKRs, and variance analyses, providing actionable insights to senior leadership.
  • Identify and mitigate program risks.  Raise and resolve issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.

What you’ll bring

  • Bachelor’s degree or Master’s Degree, plus 8-10+ years of relevant experience in Technology Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
  • Experience in working cross functionally with internal and external vendors/partners 
  • Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous

It’s a bonus if you have

  • Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.
  • Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.
  • Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. 


You will have an opportunity to learn about many teams, systems, and processes that span across functional areas and platforms; help document and improve playbooks, templates, and lessons learned. 


What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. 


Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. 


#LI-AD1


About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Finance & Insurance
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ
GPN
* Ladders Estimates

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