Job DescriptionThe Impact you will have in this role:The Program Manager - Associate Director is a senior delivery role within the Enterprise Transformation organization, accountable for the successful management of complex initiatives that support enterprise-wide Digital Asset Solutions programs. The role is responsible for translating strategic objectives into integrated delivery approaches, coordinating execution across projects and workstreams, and ensuring intended business outcomes are achieved. The role requires a seasoned program management professional with demonstrated ability to translate strategy into executable roadmaps, drive alignment across business and technology stakeholders, and manage delivery health across cross-initiative risks, issues, dependencies, and financials. Success in this position demands strong judgment, executive presence, and a proven ability to lead through influence in a fast-paced, team-oriented environment.
Your Primary Responsibilities: - Own end-to-end program reporting, delivery, integrating multiple related initiatives across business, technology, operations, and control functions to achieve defined strategic outcomes.
- Translate strategic objectives into cohesive program roadmaps, sequencing initiatives, managing interdependencies, and aligning delivery to business priorities.
- Serve as the primary point of accountability for program level risks, issues, financials, and delivery health, proactively identifying systemic challenges and driving resolution.
- Lead and coordinate project managers and workstream leads, ensuring consistency of execution, governance, and reporting across the program.
- Engage senior business and technology leaders to shape scope, resolve trade offs, and enable timely decision making.
- Prepare and deliver executive level communications, including program narratives, integrated risk views, dependency analyses, and decision materials for leadership forums.
- Apply PMI best practices for Complex Program Management, continuously assessing delivery approach, governance, and execution effectiveness.
- Drive change adoption at scale by ensuring that program outcomes are embedded into business operations, processes, and operating models.
- Mentor and develop project management talent within EPMO, raising overall program and delivery maturity.
- Partner with portfolio leaders to balance delivery rigor, capacity constraints, and evolving business needs across the portfolio.
- Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
Qualifications: - Minimum of 7 years of related experience
- Bachelor's degree preferred or equivalent experience
- Advanced PowerPoint skills, including slide design, data visualization, and storytelling
- Expertise with Excel, including formulas, PivotTables, and data analysis
- Expertise with program / portfolio management tooling (e.g., Jira, Planview) and disciplined use of delivery artifacts (roadmaps, RAID, dependency maps, milestone plans)
- Demonstrated proficiency developing executive-level materials and narratives
- Experience with digital assets and/or blockchain technology and products a plus
- SAFe Release Train Engineer (RTE) or Scrum Lead certification or experience is a plus, including hands-on experience facilitating Agile execution, dependency management, and program-level delivery governance.
Talents Needed for Success: - Demonstrated application of PMI best practices for Complex Program Management, including governance design, benefits realization, cross-initiative dependency management, and systemic risk management across enterprise programs.
- Familiarity with project management methodologies including agile, waterfall, hybrid practices and governance models
- Enterprise orientation with the ability to align multiple initiatives to strategic objectives and intended business outcomes.
- Ability to identify, assess, and mitigate risks across complex initiatives and programs
- Executive presence and judgment, with the ability to communicate clearly, influence decision-making, and drive alignment across senior business and technology stakeholders.
- Strong delivery leadership, establishing execution discipline while navigating ambiguity, competing priorities, and evolving scope.
- Systems thinking mindset, recognizing patterns and interdependencies across projects to proactively manage program-level risks and constraints.
- Financial and resource management acumen, including the ability to assess trade-offs between scope, sequencing, capacity, and investment.
- Well-versed with industry regulations, compliance, and standards impacting initiative
- Proven ability to build trusted partnerships, navigate organizational dynamics, and drive accountability without direct authority.
- Change leadership capability, ensuring adoption and sustainability of program outcomes through integrated planning and stakeholder engagement.
- Coaching and talent-development mindset, contributing to the advancement of program management maturity across the EPMO.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
