Job DescriptionThe Impact You Will Have in This RoleAs a Lead Systems Engineer - Messaging Platforms, you will play a key role in modernizing and evolving our enterprise messaging ecosystem. You will lead the design and operation of secure, resilient, and highly available IBM MQ platforms, driving adoption of cloud-native, containerized, and automated architectures across hybrid environments.
In this role, you will act as a technical leader and trusted partner to application teams, cloud platform engineers, and operations stakeholders-ensuring messaging services are scalable, observable, and aligned with critical business needs.
Your Primary Responsibilities:
- Lead the design, deployment, and operation of IBM MQ and App Connect Enterprise (ACE) across AWS cloud and OpenShift-based container platforms
- Drive platform modernization through containerization, automation, and cloud-native patterns
- Install, configure, and manage IBM MQ queue managers supporting high availability and disaster recovery architectures
- Automate infrastructure provisioning and MQ platform deployments using Infrastructure as Code (IaC) tools such as Terraform, Chef, and Ansible
- Integrate MQ build, deployment, and configuration workflows into CI/CD pipelines
- Monitor, tune, and optimize messaging performance using tools such as Prometheus, Grafana, and MeshIQ (APM6)
- Troubleshoot complex messaging, connectivity, and performance issues across hybrid and cloud environments
- Implement and manage IBM MQ security controls, including TLS/SSL, CHLAUTH, and LDAP integration
- Partner closely with application, platform, and operations teams to deliver reliable and scalable messaging solutions
- Develop and maintain technical documentation, standards, and runbooks, and support knowledge transition to operations teams
Qualifications - 6+ years of experience supporting enterprise messaging or middleware platforms, with strong depth in IBM MQ
- Experience supporting mission-critical production systems in large-scale or regulated environments
- Bachelor's degree preferred or equivalent practical experience
Talent Needed for SuccessMessaging & Platform Expertise - 6+ years of hands-on IBM MQ administration experience in enterprise environments
- Strong expertise in queue managers, channels, clustering, and high availability / disaster recovery architectures
- Experience supporting mission-critical messaging platforms in production environments
Cloud, Containers & Automation - Experience operating containerized messaging platforms in OpenShift and/or Kubernetes
- Proven experience with Infrastructure as Code and automation tools such as Chef, Ansible or Terraform.
- Experience deploying or operating MQ platforms in cloud or hybrid environments (AWS preferred)
Systems, Security & Reliability - Solid background in Linux/Unix operating systems
- Experience implementing IBM MQ security controls, including TLS/SSL, CHLAUTH, and LDAP integration
- Working knowledge of Site Reliability Engineering (SRE) concepts such as observability, SLAs, and SLOs
Ways of Working - Strong ownership mindset with the ability to drive outcomes independently
- Comfortable collaborating across application, platform, and operations teams
- Strong troubleshooting skills and the ability to resolve complex, cross-platform issues
Nice to Have Skills - Experience with IBM App Connect Enterprise (ACE)
- Exposure to MQ Internet Pass-Thru (MQ IPT)
- Experience integrating MQ build and deployment processes into CI/CD pipelines
- Strong scripting skills (e.g., Bash); experience with C/C++ or Java is a plus
- Familiarity with observability and performance tooling such as Prometheus, Grafana, or MeshIQ (APM6)
- Cloud and/or container platform certifications (AWS, OpenShift, Kubernetes)
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
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About the TeamServes as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
