About the Position:

As a Transaction Operations Manager, you'll play a pivotal role in managing and directing the entire life cycle of the Real Estate Owned (REO) process. Reporting directly to the Director of Operations, you'll ensure timely closings by coordinating effectively with all relevant parties and proactively identifying adverse trends.

Role and Responsibilities:

Life Cycle Management:

• Oversee and direct the entire life cycle of the REO process, ensuring efficient and timely closings.

Coordination and Liaison:

• Act as a central liaison between direct reports and third-party vendors/clients.
• Communicate effectively with clients, real estate agents, title and escrow companies.

Adverse Trend Identification:

• Proactively identify adverse trends within the REO process.
• Implement strategic steps to correct and improve closing timelines.

Strategic Planning:

• Assist in strategic planning initiatives to maximize profitability and operational efficiency.
• Develop effective strategies to liquidate properties within established timelines.

Monitoring and Reporting:

• Run reports to monitor the effectiveness of contracted relationships.
• Monitor exception reports to ensure adherence to established asset management guidelines.

Performance Evaluation:

• Ensure staff performance aligns with department goals and budgeted targets.
• Provide feedback to senior management regarding potential issues impacting established goals.

Training and Development:

• Facilitate training and development programs for staff.

Data Analysis:

• Create, maintain, and analyze data to identify negative trends and implement corrective measures.

Special Projects:

• Undertake special projects as needed to enhance operational efficiency.

Qualifications:

• Bachelor's or Associate degree with a concentration in business, real estate, or related field preferred.
• Minimum 3-5 years of real estate closing, title, and mortgage experience.
• Proven experience in managing the REO process.
• Detail-oriented with strong organizational skills.
• Self-motivated to thrive in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to analyze data and implement corrective strategies.
• Extensive knowledge of the mortgage industry, including real estate closing, title policies, title resolution, and foreclosures.
• Maintain thorough knowledge of real estate procedures, documents, contracts, title, escrow, and HUD's.
• Demonstrated ability to lead and develop a high-performing team.

The good faith base salary range for this role at the time of posting and hire is $90,000 - $120,000 per year. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate's qualifications, skills, competencies, experience, and geographic location.

In addition to base salary, this position is eligible for an annual performance bonus.

Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):

• Medical, dental, and vision insurance.
• Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
• Paid Time Off (PTO), including 12 paid holidays.

The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.

The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.

Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/