ECS

Training Support Manager - SME

ECS$90K — $120K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • TS//SCI Eligible clearance required
  • U.S. Citizenship required
  • Master's in Education Technology and Leadership, Bachelor's in Adult Education and Training
  • PMP-PMI, ITIL v3, ScrumMaster, and CompTIA Security+ certifications are mandatory
  • 14+ years in training solutions for enterprise IT programs
  • Experience managing dependencies and delivering solutions for Government agencies
  • Familiarity with global product rollouts across various enterprise sites
  • Proficient in Jira, ITIL best practices, and change management

Responsibilities

  • Develop and sustain the Enterprise Training Plan compliant with Army standards
  • Establish and enforce training strategies and performance metrics
  • Coordinate curriculum compliance with TRADOC, FMSA, PEC, and other organizations
  • Oversee CONUS and OCONUS training deliveries using VTC, DCS, and MTT
  • Ensure training environments align with DoD and Army security regulations
  • Report training readiness and program effectiveness to Government leadership
  • Lead immersive cybersecurity training development for ARCYBER analysts
  • Manage teams to enhance training solutions for improved product adoption

Benefits

  • Opportunity to influence strategic training programs within the Army
  • Engagement in both domestic and international training initiatives
  • Collaboration with various military organizations
  • Contribution to critical national security efforts
  • Potential to shape the future of military training environments
Full Job Description
Position Summary

ECS is seeking a Training Support Manager - SME to support the ARNG ENOCS program by providing strategic leadership and governance for the ARNG Enterprise Training Program. The selected candidate will be responsible for developing and maintaining the Enterprise Training Plan, ensuring alignment with TRADOC/T2COM requirements and Army training regulations. This role is pivotal in coordinating with various military training organizations to deliver compliant and effective training solutions, both domestically and internationally. The Training Support Manager will ensure that training environments adhere to DoD and Army security regulations, contributing to the overall readiness and effectiveness of the ARNG enterprise.

Please Note: This position is contingent upon contract award.

Responsibilities
  • Develop and maintain the Enterprise Training Plan, ensuring alignment with Army training standards.
  • Establish and enforce training strategy and performance standards across the ARNG Enterprise portfolio.
  • Coordinate with TRADOC, FMSA, PEC, and other organizations to ensure curriculum compliance.
  • Oversee the planning and delivery of training for CONUS and OCONUS locations, utilizing VTC, DCS, and MTT.
  • Ensure training environments comply with DoD and Army security regulations.
  • Report to Government leadership on training readiness, course completion metrics, and program effectiveness.
  • Lead the development and implementation of immersive cybersecurity training for ARCYBER analysts.
  • Manage cross-functional teams to deliver training solutions that enhance product adoption and user satisfaction.


Required Qualifications
  • Clearance: TS//SCI Eligible required
  • S. Citizenship required
  • S. in Education Technology and Leadership and B.S. in Adult Education and Training
  • Certified PMP-PMI, ITIL v3, ScrumMaster, and CompTIA Security+
  • Over 14 years of experience in leading training solutions for enterprise IT programs
  • Proven track record of managing dependencies and delivering training solutions for Government agencies
  • Experience in training for global product rollouts across multiple enterprise sites
  • Proficient in Jira, ITIL best practices, and change management

About ECS

ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
Learn more about ECS
Size
2,000 employees
Industry

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