Trainer, GTM Enablement

Clay Labs

$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Enablement, Onboarding, or Program Management within a fast-paced SaaS environment.
  • Strong facilitation skills with the ability to convey complex concepts in an engaging manner.
  • Highly organized with a self-directed work ethic to bring structure to ambiguity.
  • Demonstrated care for new hire experiences, creating a welcoming and supportive environment.
  • Comfortable working with AI tools and eager to adopt new technology.
  • Proficient at building relationships across teams and organizational levels.
  • Attention to detail in content, communication, and program delivery.

Responsibilities

  • Lead engaging live onboarding sessions every week, focusing on product knowledge and practical skills.
  • Own the live training experience for each GTM cohort, ensuring relevance to new hires' first months.
  • Facilitate product sessions explaining Clay's value in a prospect's world and enhancing new hires' confidence.
  • Conduct certifications and assessments to evaluate practical skills and readiness.
  • Provide real-time coaching and feedback to new hires, sharpening their messaging and delivery.
  • Collect and utilize feedback from onboarding cohorts to refine training programs.
  • Align programming with best practices based on product knowledge and successful GTM motions.

Benefits

  • Competitive salary and growth opportunities as the company expands.
  • Fully funded high-quality health, dental, and vision insurance.
  • Support with visa sponsorship for eligible candidates.
  • Flexible schedules with at least 2 weeks of mandatory fully-disconnected time off per year.
  • Ongoing development of mental health support resources.
  • Annual company retreats to foster team cohesion and collaboration.
  • Provision of personal comfort equipment to enhance work enjoyment.
  • Remote work options with a preference for in-person attendance.
Full Job Description
As our **GTM Onboarding & Enablement Program Manager**, you'll sit on the **Enablement** team, driving the growth and success of Clay's revenue organization. We're scaling fast - with plans to onboard 50+ new revenue team members by year's end. Your work will shape how new hires ramp, how quickly they contribute, and how confident they feel from day one. This is your chance to build programs from the ground up, bring structure and clarity to a high-growth org, and design onboarding experiences that move the needle on productivity and performance. At Clay, we don't do ordinary onboarding. We're building the most exciting ramp experience in the world - one that blends people, process, and AI-powered tools to set every new hire up for success. You'll be the first person to welcome them to Clay and the first person they thank when they hit their goals. **What You'll Do (Job Responsibilities)** - Lead live onboarding sessions weekly from product deep-dives and GTM fundamentals to role-play, scenario practice, and skills coaching with the energy and presence that keeps new hires engaged. - Own the live training experience for every GMT cohort, ensuring each session is well-paved, relevant, and directly connected to what new hires will face in their first 30, 60, and 90 days. - Facilitate engaging product sessions that help new hires understand how Clay fits into a prospect or customer's world and how to talk about it with confidence. - Run certifications and practical assessments to test skills including: discovery calls, objection handling, customer kickoff, product demos, etc. - Coach new hires and provide real-time feedback that helps sharpen their delivery, messaging, and confidence before they're in the field. - Capture and share feedback from every cohort to improve programming. - Stay close to product, GTM motions, and what top performers are doing to ensure programming reflects best practices. **We'd love to hear from you if:** - 3+ years of experience in Enablement, Onboarding, Program Management, or a similar role in a fast-paced SaaS environment. - A strong facilitator with a natural ability to make complex concepts accessible, engaging, and actionable for diverse audiences. - Highly organized and self-directed. You bring structure to ambiguity and follow through without being chased. - Deep care for the new hire experience and a track record of making people feel welcomed, supported, and set up to win. - Comfortable working with AI tools and workflows. You're curious, quick to learn new tech, and excited to build smarter, more scalable programs. - A natural relationship builder who thrives working cross-functionally across teams and levels. - Strong attention to detail in your content, your communications, and your programs. **What We Provide (Benefits & Perks)** Based out of a central office on 5th Ave in Manhattan near Union Square. We're big on taking care of our team and always excited to hear different ideas that can help us to do this better. - Competitive salary and role trajectory. Roles, responsibilities, and comp grow as we do. - Health insurance. Fully funded, high quality health, dental & vision coverage. - Visa sponsorship. We get it - it's an arduous process, but we're not scared of it. - Flexible schedules and paid time off. We ask team members to take at least 2 weeks fully-disconnected per year, with a flexible vacation policy beyond that. - Mental health. We're currently building a plan to help you find coaches, mentors & mental-health services. - Annual company retreats - Personal comfort. Order whatever equipment you think will help you work more enjoyably. - Remote work. Though we prefer people being in-person.

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