General Motors

Torque Coordinator - GM Defense

General Motors • $75K — $95K *
Concord, NC 28027In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, manufacturing, or a technical discipline or equivalent experience.
  • Two years' experience in manufacturing or assembly operations.
  • Must be a U.S. Person or eligible to obtain export control authorization.
  • Strong analytical and problem-solving skills with data processing ability.
  • Ability to work cross-functionally and influence others without direct authority.
  • Proficiency with standard office software and adaptability to learn plant systems.

Responsibilities

  • Champion safety compliance in all torque-related activities.
  • Own the torque strategy for critical safety-related fastenings.
  • Maintain and update torque-related process control documentation.
  • Lead selection and optimization of torque tools and controllers.
  • Monitor torque performance metrics and drive continuous improvement actions.
  • Provide torque engineering support for new product launches and process changes.
  • Develop and deliver training on torque fundamentals and proper tool use.

Benefits

  • Comprehensive health benefits package.
  • Retirement savings plan with company match.
  • Paid time off and vacation days.
  • Opportunities for career advancement through training and mentorship.
Full Job Description
Job Description

On Site : This role is categorized as onsite. This means the successful candidate is expected to report to the GM Defense Production Facility in Concord, North Carlina on a full-time basis (shift is four 10's, Monday - Thursday).

The Role:
The Torque Coordinator is responsible for developing, implementing, and sustaining torque control strategy across the plant to ensure critical fastenings are installed safely, correctly, and consistently. This role provides technical leadership for torque tools and systems, supports launch and engineering changes, and drives compliance to corporate torque standards and customer requirements.

What You'll Do (Responsibilities):

Safety & Compliance
  • Champion a safety-first culture in all torque-related activities, ensuring compliance with plant safety policies and lockout/tagout, ergonomics, and housekeeping standards.
  • Ensure torque processes and equipment comply with corporate torque standards, customer requirements, and applicable regulatory requirements.

Torque Strategy & Process Control
  • Own the plant torque strategy for critical and safety-related fastenings, including definition of fastening methods, torque/angle specifications, and confirmation plans.
  • Maintain and update torque-related process control documentation (e.g., bills of operation, PCPs, torque standards, work instructions) and ensure changes are effectively communicated to stakeholders.
  • Partner with Industrial Engineering and Manufacturing to confirm that torque requirements are correctly reflected in job element sheets (JES) and standard operation sheets (SOS).

Torque Tooling & Systems Management
  • Lead selection, deployment, and optimization of torque tools and controllers (e.g., DC tools, nutrunners, click/beam wrenches, torque/angle monitoring systems).
  • Define and maintain torque programs, limits, and parameter sets; periodically audit tools and programs to confirm correct setpoints and reaction strategies.
  • Coordinate calibration, preventive maintenance, and repairs for torque tools in partnership with maintenance and suppliers; minimize downtime and ensure traceability of calibration records.

Quality, Data Analysis & Problem Solving
  • Monitor torque performance metrics (e.g., first-time quality, scrap, rework, torque confirmation results) and drive corrective actions and continuous improvement.
  • Investigate torque-related quality issues and equipment problems using structured problem-solving methods; identify root cause and implement robust, systemic solutions.
  • Use statistical methods and data from torque systems (curves, rundown angles, failure codes) to validate process capability and refine torque limits.

Launch & Change Management Support
  • Provide torque engineering support for new product/program launches, line moves, and process changes, including trials, run-at-rate, and validation builds.
  • Participate in change management activities to assess torque impact of design changes, new tooling, and material changes; validate modifications through trials and documentation updates.

Training & Coaching
  • Develop and deliver training for operators, team leaders, quality inspectors, and maintenance on torque fundamentals, proper tool use, and reaction strategies.
  • Mentor backup torque coordinators and key plant resources to build bench strength and sustain best practices.

Cross-Functional Collaboration & Communication
  • Serve as the plant subject matter expert for torque, collaborating with Manufacturing, Maintenance, Engineering, Quality, Industrial Engineering, and Supplier Quality.
  • Participate in corporate/global torque forums to share lessons learned, adopt best practices, and align with global torque standards and scorecards.
  • Communicate torque risks, status, and action plans clearly to plant leadership and cross-functional teams.


Your Skills and Abilities (Required Qualifications):
  • Bachelor's degree in an engineering, manufacturing or technical discipline or related field or equivalent work experience in lieu of degree.
  • Minimum of two years' experience in manufacturing or assembly operations.
  • Candidate must either be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee) or a non-U.S. Person who is eligible to obtain any required export control authorization.
  • Strong analytical and problem-solving skills; able to process data, and apply structured problem-solving methods.
  • Proven ability to work cross-functionally and influence without direct authority; strong verbal and written communication skills.
  • Proficiency with standard office software and ability to learn plant systems (e.g., maintenance CMMS, quality/production data systems).


Working Conditions
  • Onsite position in a manufacturing plant environment with frequent presence on the production floor.
  • May require off-shift support, weekend work, and overtime during launches, trials, or critical issue resolution.
  • Occasional travel to suppliers, sister plants, or corporate technical centers as required.


What Will Give You a Competitive Edge (Preferred Qualifications):
  • Demonstrated experience with torque-controlled fastening processes and equipment (DC tools, torque/angle systems, mechanical torque tools).
  • Experience in automotive/defense or similar complex assembly environment.
  • Familiarity with corporate torque standards, error-proofing concepts, PFMEA, control plans, and layered process audits.
  • Experience with plant floor monitoring or torque management systems and industrial communication networks.
  • Knowledge of lean manufacturing / Global Manufacturing System (GMS) and continuous improvement tools.


#GMD
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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