Intra-Department (Only Current Employees of the Tribal Operation's Information Technology Department and SCIT Members May Apply)9/17/26-9/22/26Full-TimeDays and Shifts: 1st Shift, M-F 8a-5pWage: $42.83Eligible Employer for Public Student Loan Forgiveness as a non-profitPosition Summary:Under the supervision of Systems and Network Manager, supervise network technicians and administer physical and logical network support, installation, and configuration. Integration, and help create and enforce system standards utilized by the Saginaw Chippewa Indian Tribal Government Operations and Business Enterprises.
Essential Duties and Responsibilities:- Manage the health, welfare, and integrity of all systems, network and network security services.
- Planning, deployment, and long-term maintenance of Active Directory infrastructure.
- Configure, deploy, and maintain Windows systems as per operational and security requirements.
- Maintain Exchange servers, domain controllers, firewalls, and all networked appliances.
- Complete proxy configuring and maintaining proxy servers and clustering of appliances.
- Set up users and groups, permissions, and security.
- Support and Maintain all fiber optics interconnects, and LIU shelves.
- Implement software and security upgrades.
- Maintain comprehensive documentation of system configuration and help desk procedures.
- Provide regular preventative maintenance on all Servers.
- Maintain and support all surveillance networking equipment.
- Maintain and support ADAC for the telephony network.
- Oversee management of IP Addressing; routing, scopes, dynamic and static, sub-netting, and Physical/MAC Addresses.
- Maintain Exchange, firewalls, intrusion detection system, and all logical networking aspects.
- Establish the networking environment by designing system configuration, directing system installation, defining, and documenting.
- Determine network and system requirements for all network and logical systems.
- Provide on-call and after-hours support as needed.
- Supervise multiple server room and data center environments.
- Administer support and configuration, of network hardware to include, but not limited to VLANs, LANs, WANs, WLANs, SSIDs, SPB, ADAC, firewalls, appliances, intranet, internet wireless controllers, bridges and access points.
- Write and update reports, business correspondence and procedural documents.
- Create, verify, modify and troubleshoot end user network accounts using Microsoft Active Director administrative applications, tools and utilities.
- Report network operational status by gathering and prioritizing information and managing projects.
- Provide documentation of network systems, operational procedures, network topology and hardware inventory.
- Monitor and maintain networking services such as desktop computers, printers, routers, switches, firewalls, DHCP, DNS, phones, personal digital assistants, smartphones, software deployment, upgrading equipment to the latest stable firmware releases, and file services.
- Design, test, implement and modify Group Policy to enforce and automate computer policy.
- Assist in the development of the network budget.
- Assist in the configuration of hosted IP voice and video services.
- Proactively search for and resolve potential risks, weaknesses and possible problem areas across the tribal LAN/WAN/WLAN.
- Design and implement new solutions and improving resilience of the current technical environment.
- Ensure firewall environments are in line with IT security policy.
- Assign configuration for network policy servers for authentication and authorization of directory services.
- Facilitate incident tracking, documentation and escalation.
- Read, analyze, and interpret technical and general business periodicals, technical procedures and regulations.
- Supervise and mentor employees, through career path development, positive reinforcement, leading by example evaluations, and disciplinary actions.
- Lead special projects as assigned.
- Adhere to employee confidentiality and comply with department policies and federal regulations under the Privacy rules of the Health Insurance Portability and Accountability Act (HIPAA).
- Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
- Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
- The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
Contacts/Purpose of Contacts:- Contact and interface daily with management and end users. Contact made by this position, both internal and external of the tribe, are primarily for problem solving, application and licensing procurement, scheduling of meetings and updates to hardware, applications, and warranties.
- Contact with third party sales, technical support, engineers, consultants, and analysts.
Minimum Qualifications:- Bachelor`s degree in Information Technology, Computer Science, or related field.
- Five years` experience in Network Administration. Two years in a supervisory capacity.
- An equivalent combination of education and directly related experience may be considered.
- Experience in system, network, and network security.
- Experience with Network Operating Systems, Microsoft, and hardware.
- Fluent in SFP, SFP+, DAC, GBIC, single mode, multi mode fiber types and wave links 9um, 50um and 62.5um.
- Fluent in the following protocols 802.1Q, IP, UDP, ICMP, TCP, ARP, FTP, TFTP, DNS, IGMP, SNMP, IMAP, POP3, DHCP, HTTP, HTTPS, SSL, SIP, SPB, PIM, OSPF, RSMLT, SMLT, MLT, L2TP, NPS, SLPP, ADAC.
- Must be able to work various shifts.
- Must be able to obtain and maintain a gaming license to meet the employment eligibility requirements as they pertain to the position.
License, Certification, or Special Requirements:- HIPAA certification must be completed within 30 days of hire.
- Must have a valid Michigan Driver`s License and must be able to obtain and maintain a Tribal Driver`s License and qualify for coverage by SCIT auto liability insurance carrier.
- Native American preference shall apply to all positions.
Knowledge, Skills, and Abilities:- Knowledge of applicable federal, state, tribal laws, regulations and requirements.
- Knowledge of Network IT concepts, principles, and practices; computer operations and user environments; and enterprise applications.
- Knowledge of federal copyright laws as they pertain to the use of computer software.
- Knowledge of computer hardware and software and telecommunication systems.
- Knowledge of a range of computer networking systems and languages.
- Knowledge of available computing and/or network hardware and peripheral equipment.
- Knowledge of computer and network security systems, applications, procedures, and techniques.
- Knowledge of current technological developments/trends in area of expertise.
- Skill in organizing resources and establishing priorities.
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
- Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
- Skill in supervising, training, and evaluating assigned staff.
- Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
- Ability to identify and resolve computer system malfunctions and operational problems.
- Ability to provide technical guidance and training to end users.
- Ability to develop and write systems and applications documentation and guides for users.
- Ability to perform preventive maintenance on systems and devices.
- Ability to communicate effectively both verbally and in writing.
- Ability to make solid decisions and exercise independent judgment.
- Ability to prepare accurate, complete and legible reports and present detailed, accurate and objective oral presentations.
- Ability to work independently and meet strict time lines.
Physical Demands:- Frequent use of hands, wrists, fingers associated with computer equipment.
- Required to sit for extended periods of time.
- Occasionally required to stand and walk and reach with arms and hands.
- Required to climb ladders, accessing high and low areas, to include communications towers, water towers, roof structures and the use of man lift equipment to access lighting and communication poles
- Required to squeeze hands and body into confined spaces.
- Normal visual acuity, ability to talk and hear.
- Frequently lift and/or move up to 50 pounds.
Work Environment:- Normal work environment.
- May encounter high noise levels, dust and second-hand smoke.
- Frequent work within unfinished and non-environmentally controlled buildings while buildings are still under construction.
- Extended hours and irregular shifts may be required.
- Travel may be required.
