TikTok

TikTok Shop - S&OP Manager, CBT

TikTok$115K — $209K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Data Analytics, Statistics, or related fields.
  • Proficient in data analysis tools; SQL skills preferred.
  • Minimum 3 years in production, demand, or supply planning, or S&OP roles.
  • Familiar with e-commerce supply chain or international logistics.
  • Strong data-driven problem solver with an innovative approach.

Responsibilities

  • Lead S&OP management for TikTok Shipping using data to forecast volumes.
  • Collaborate with cross-functional teams on capacity and promotional plans.
  • Partner with upstream teams to improve forecasting accuracy and models.
  • Support resource coordination for major projects and new launches.
  • Refine S&OP process and establish effective communication structures.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • Ten paid holidays, ten paid sick days, and increasing paid personal time.
  • Life insurance and various wellbeing benefits.
Full Job Description
Responsibilities

TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining TikTok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. Job Responsibilities 1. Lead S&OP management for TikTok Shipping, leveraging historical data, business targets, promotional plans, and market trends to generate short-, mid-, and long-term volume forecasts. Communicate forecast outputs to internal and external stakeholders to support workforce, transportation, and resource planning, while continuously collecting feedback to improve forecast quality. 2. Work closely with cross-functional teams including network planning, merchant warehouse operations, merchant operations, and campaign teams to align on network capacity, warehouse plans, penetration targets, and promotional schedules, ensuring forecast assumptions are consistent with business realities. 3. Partner with upstream business teams to improve the accuracy and effectiveness of forecast inputs, and collaborate with product and algorithm teams to optimize forecasting models, logic, and parameters for higher accuracy. Monitor forecast accuracy on an ongoing basis, conduct regular variance analysis, and drive continuous improvement. When significant gaps arise between forecast and actual performance, develop contingency plans to minimize resource loss and operational risk. 4. Support capacity coordination for key projects, major campaigns, and new business launches, ensuring sufficient and stable resource supply for high-priority initiatives. 5. Continuously refine the S&OP process framework and establish effective forecast communication and alignment mechanisms; organize regular review meetings to track forecast updates and execution progress.

Qualifications

Minimum Qualifications: 1. Bachelor's degree or above, preferably in Supply Chain, Logistics, Data Analytics, Statistics, or related fields. 2. Strong analytical skills with proficiency in common data analysis tools; SQL capability is preferred. 3. At least 3 years of relevant experience in production planning, demand planning, supply planning, S&OP, or supply chain operations. 4. Familiarity with e-commerce supply chain, international warehousing, or overseas local logistics; experience in e-commerce platforms or international logistics is a plus. 5. Strong data-driven problem-solving skills and an innovative mindset, with the ability to respond effectively to complex scenarios by adjusting forecasting strategies and resolving execution issues quickly.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $115520 - $209380 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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