Tier 2 Network Manager

General Dynamics Information Technology, Inc.

$73K — $86K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Enterprise Network Management
  • Must possess a Top Secret/SCI clearance
  • Knowledge of routing and switching
  • IAT Level II Security+ certification required
  • U.S. Citizenship required

Responsibilities

  • Conduct fault management for network anomalies 24/7
  • Monitor all network nodes for operational integrity
  • Respond to and log trouble calls
  • Maintain trouble tickets and document corrective actions
  • Provide technical support and escalate issues as necessary
  • Monitor network tools for troubleshooting and trend analysis
  • Provide network architecture management for classified ISR data

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team to support career growth
  • Opportunities for paid education and professional certifications
  • Access to cutting-edge technology and training
  • Paid vacation and holidays
Full Job Description
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Enterprise Network, Help Desk Support, Routers, Troubleshooting
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Join our technology leading team of men and women that solve some of the world's most complex technical challenges. GDIT is seeking an enthusiastic Network Engineer seeking to expand his/her experience in the IT field by joining our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, VA.

The Network Engineer supports the 24x7 Operations of the 480th ISR Wing and the Air Force Distributed Common Ground System (DCGS) Processing, Exploitation, Dissemination (PED) Operations Center (DOC). The Network Engineer will work on a team responsible for the 24x& mission management and operations of the AF DCGS Enterprise Network.

The Network Engineer will:
  • Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
  • Monitor all nodes for operational integrity
  • Respond to trouble calls
  • Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
  • Populate and examine trouble and error logs for troubleshooting and capturing metrics
  • Provide technical support to resolve the problem or escalate to the appropriate level
  • Monitor and administer network tools for troubleshooting and metrics for trends analysis
  • Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
  • Provide technical support in data network planning, engineering, and design
  • Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander
  • Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation (CDRL)
  • Provide network architecture management and data traffic routing for classified ISR data on the Wide Area Network (WAN) and its components
  • Provide support to the DPA 24-hours-a-day, seven (7) days-a-week
  • Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks and equipment for the DPA
  • Initiate and maintain trouble tickets and other logs to document these faults as well as corrective actions
  • Perform activities in support of the DOC's PED Tasking Order (PTO) such as provisioning bandwidth between DCGS sites and the preparation and testing of circuits


Requirements:
  • Must possess a TS/SCI Clearance
  • Minimum of five (5) years of Enterprise Network Management experience
  • Possess IAT Level II Security + certification.
  • Demonstrated knowledge of routing and switching


GDIT IS YOUR PLACE:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays


The likely salary range for this position is $73,965 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA VA Langley AFB

Additional Work Locations:

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