Schindler Elevator Corporation

Territory Operations Manager - New Installation

Schindler Elevator Corporation • $90K — $120K *
Philadelphia, PA 19120In-Person
Technical Services
5 - 7 years of experience
Reposted 3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent relevant work experience
  • Minimum 5 years experience in the elevator industry preferred
  • Ability to travel up to 50% within the assigned territory
  • Strong written and verbal communication skills
  • Proficiency with MS Office and general computer applications

Responsibilities

  • Develop and execute business plans to meet financial and operational goals
  • Build and manage operational budgets aligned with approved targets
  • Manage working capital through effective asset management and billing
  • Establish and maintain relationships with key customers and contractors
  • Lead, mentor, and develop a team of Field Superintendents and Project Coordinators
  • Oversee hiring and onboarding for new team members
  • Drive a positive, high-performing team environment supportive of company culture

Benefits

  • Fully vested 401k match up to 7% of total eligible compensation
  • Competitive Medical, Dental, and Vision Plans effective from first day of hire
  • 3 weeks of vacation which increases with tenure, plus sick days and floating holidays
  • Tuition Reimbursement after 6 months of service
  • Parental Leave at 100% base pay for 6 consecutive weeks
  • Wide range of development opportunities for professional growth
Full Job Description
Location: Philadelphia, PA, United States
Job ID: 88891

Join us as a

Territory Operations Manager - New Installation

Your main responsibilities

This role can sit in any of our Northeast offices, including Philadelphia, Harrisburg, Allentown, Buffalo, Rochester, Syracuse, Albany, Hartford, or Boston
The Territory Operations Manager - NI is responsible for overseeing all operational activities related to new installations, while also partnering closely with the NI Sales team to drive opportunities beyond our existing portfolio within the assigned territory. This role is focused on delivering strong customer satisfaction while meeting the region's strategic and financial objectives.

Key responsibilities include:
  • Developing and executing a business plan to support both financial and operational goals, while driving key NI initiatives across the territory
  • Building and managing the operational budget, ensuring spend is aligned with approved targets across labor, materials, inventory, tools, and fleet
  • Managing working capital through effective asset management and billing processes
  • Establishing and maintaining strong relationships with key customers, general contractors, and industry consultants
  • Leading, mentoring, and developing a team of Field Superintendents and Project Coordinators, setting clear expectations and driving performance against KPIs and financial targets
  • Overseeing hiring and onboarding for new NI team members
  • Creating a positive, high-performing team environment that supports Schindler's culture and encourages engagement and accountability
  • Supporting proactive labor relations in partnership with local business agents and the Labor Relations team
  • Ensuring effective technician engagement by supporting training, performance management, and active participation in reviews
  • Guiding Superintendents on resource planning and allocation to meet project timelines, budgets, and quality standards
  • Leading and ensuring effectiveness of key operations meetings
  • Providing hands-on project oversight when needed by visiting jobsites, identifying risks, and ensuring projects are delivered efficiently and profitably
  • Overseeing proper inspection and turnover processes at project completion
  • Partnering with Product Line experts to address operational challenges, including product issues, safety concerns, and supply chain impacts
  • Driving a strong safety culture in coordination with Field Quality Excellence, including training, compliance, and equipment testing


What you bring

Bachelor's degree preferred, or equivalent relevant work experience

Experience:
  • Minimum of 5 years of experience in the elevator industry preferred

Additional Requirements:
  • Ability to travel up to 50% within the assigned territory
  • Strong written and verbal communication skills
  • Proficiency with MS Office and general computer applications


What's in it for you?

  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.


Chat to Apply: NO

About Schindler Elevator Corporation

Schindler Elevator Corporation is a subsidiary of the Schindler Group, a Swiss multinational company that specializes in the manufacture, installation, and maintenance of elevators, escalators, and moving walkways. Schindler Elevator Corporation is headquartered in Morristown, New Jersey, and has operations in over 100 countries. The company's products are used in a variety of settings, including commercial buildings, airports, hospitals, and residential buildings. Schindler Elevator Corporation is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including the use of energy-efficient products and the reduction of greenhouse gas emissions.
Learn more about Schindler Elevator Corporation
Size
70,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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