The Home Depot

Territory Associate Relations Manager (Houston & Dallas)

The Home Depot$80K — $110K *
US-AnywhereRemote in Texas, US
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in employee relations, HR, or employment law required
  • Advanced degree in law or human resources preferred
  • Experience managing multi-site operations with over 10,000 associates
  • PHR or SPHR certification preferred
  • Legal authorization to work in the U.S. and 18 years or older.

Responsibilities

  • Direct regional leaders on labor trends and associate relations strategies
  • Guide on interpretation and application of company policies
  • Analyze data to identify trends in associate relations activity
  • Monitor labor relations activity with the Associate Relations team
  • Develop strategies for managing potential unionization efforts
  • Conduct training on legal and labor relations for management
  • Support in compliance with labor claims and investigations

Benefits

  • Flexible working schedule
  • Travel opportunities (20% to 50% overnight)
  • Training and development opportunities
  • Support for compliance with workplace regulations
  • Promotion of a diverse and inclusive workplace
Full Job Description
Position Purpose:
The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.

Key Responsibilities:
  • Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
  • Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
  • Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
  • Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
  • Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
  • Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
  • Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
  • Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
  • Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
  • Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
  • Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency

Direct Manager/Direct Reports:
  • Reports to Division Director of Associate Relations

Travel Requirements:
  • Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Ability to work a flexible schedule

Preferred Qualifications:
  • Advanced degree in law, employee relations, or human resources
  • Multi-site (50-plus locations) and experience with 10,000 associates
  • 8 years experience in employment law, employee relations or human resources is preferred
  • PHR or SPHR or equivalent certification
  • Ability to work a flexible schedule

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 6

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Ensures Superior Service
  • Analyzes the Business
  • Ensures Process & Operational Consistency
  • Builds Relationships
  • Leverages Partnerships
  • Demonstrates Seasoned Judgment
  • Communicates Effectively
  • Labor and Employment Law Expertise
  • Labor Relations Expertise
  • Consultative Skills

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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