AECOM

Tenant Relocation Program Manager

AECOM • $90K — $110K *
New York, NY 10025In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS degree and minimum four years of relevant experience.
  • Experience with NY/NJ agencies preferred.
  • Familiarity with hazardous materials processes (lead and asbestos) is a plus.
  • Demonstrated proactive project management abilities.
  • Strong written and verbal communication skills.
  • High level of organizational skills.

Responsibilities

  • Establish relocation procedures and develop legal/policy frameworks.
  • Coordinate relocation management procedures and compliance documentation.
  • Review resident plans and communication materials for accuracy.
  • Forecast and manage inventory of available housing units.
  • Support bi-weekly operational meetings for unit readiness tracking.
  • Define workflows for resident moves to temporary housing.
  • Oversee lease compliance and property management reviews.

Benefits

  • Regular work schedule with flexibility for part-time remote work.
  • Opportunities for leadership growth within the organization.
Full Job Description
Job Description

AECOM is seeking a Tenant Relocation Program Manager to support the Program Management Team on the AECOM/New York City Housing Authority (NYCHA) Comprehensive Modernization/ Trust program. The Relocation Manager will manage day-to-day oversight of tenant relocation activities, maintain critical trackers, support compliance with relocation requirements, and ensure alignment between NYCHA, relocation vendors, design-build teams, field staff, and internal AECOM stakeholders.

This role is designed for a highly organized program coordinator, strong communicator, and problem-solver with experience in tenant relocation, housing programs, or large public-sector initiatives. This role offers a strong leadership-track opportunity for a mid-career professional.

Key Responsibilities:
  • Establish procedures, gather data, develop legal/policy frameworks, and ensure readiness of vacant units.
  • Develop and coordinate procedures for managing relocations, including legal and policy documents (e.g., Temporary Relocation License Agreement, resident notices such as the Notice of Non-displacement).
  • Review and coordinate reviews of resident plans, guides, and notices with COO's division, ATAD, Legal, Resident Services Department (RSD) and other stakeholders.
  • Review all resident communication materials related to relocation.
  • Forecast and manage inventory of vacant apartments (on-site and off-site).
  • Reviews project scopes to understand the relocation needs and effectively communicate and manage for those needs.
  • Support bi-weekly meetings with Operations to track preparation of vacant units.
  • Establish workflows defining roles/responsibilities for moving residents to temporary housing.
  • Lead line-by-line lease compliance and property management reviews before and after contract award.
  • Oversee the matching process post-award, ensuring collaboration across departments to resolve tenant issues and optimize placements.
  • Coordinate access and facilitate training for design-builder use of NYCHA's resident management system.
  • Ensure design-builder is using the resident management system as required.
  • Coordinate bi-weekly stakeholder meetings to monitor progress.
  • Collaborate with teams to resolve challenges and streamline relocation processes.
  • Requires regular site visits and attendance of evening and weekend project meetings in all five boroughs of NYC.


Qualifications

Minimum Requirements:
  • BA/BS plus four years of relevant experience or demonstrated equivalency of experience and/or education

Preferred Requirements:
  • NY/ NJ Agency experience
  • Familiarity with environmental documentation or hazardous materials processes including lead and asbestos removal and disposal.
  • Experienced proactive project manager.
  • Strong written and verbal communication skills as well as interpersonal skills.
  • Highly organized.
  • Ability to coordinate across multiple teams in a fast-paced program environment.
  • Ability to handle sensitive information with discretion.
  • Ability to act independently, work collaboratively, make informed decisions, and manage one's own time.


Additional Information
  • Sponsorship for US employment authorization is not available now or in the future for this position.
  • Relocation is not available for this position.
  • Regular workday on Monday, Wednesday and Friday, will be at the NYCHA office located at 90 Church Street, New York, NY. Remote workdays will be Tuesday and Thursday.
  • THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION NO SOONER THAN AUGUST 29, 2027.


At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world's built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 150 countries and had revenue of $8.0 billion during the 12 months ended March 31, 2014.

AECOM Careers

Join AECOM, a premier global team of professionals dedicated to delivering infrastructure and environmental solutions. At AECOM, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for ambitious individuals looking to advance their careers.

Work You’ll Do

At AECOM, you will be part of a dynamic team that thrives on challenges and is passionate about making a positive impact on the world. Our projects range from building sustainable cities to creating efficient transportation systems, offering a variety of job opportunities to apply your skills and grow professionally.

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Whether you are seeking an internship, a full-time position, or a leadership role, AECOM offers a spectrum of career paths across multiple disciplines. Our global presence provides unparalleled opportunities for professional growth and networking, allowing you to shape your career path in ways only limited by your imagination.

Innovate and Lead

Join a company where innovation and leadership go hand in hand. AECOM is a place where you can lead critical projects, influence strategies, and deliver solutions that contribute to our clients' success. Our leadership and diversity training ensure that you have the tools to lead effectively and inclusively, fostering an environment where all ideas are welcomed and explored.

Be Part of a Great Team

AECOM’s culture is centered on collaboration and excellence. Work alongside some of the brightest minds in the industry, benefiting from a wealth of knowledge and experience that will enhance your professional development. Our team’s diversity fuels creativity and drives innovation, making AECOM a breeding ground for new ideas.

Future-Proof Your Career

AECOM is dedicated to your long-term career development. With access to cutting-edge projects and leading-edge technology, your skills will stay relevant in an ever-evolving industry. Our comprehensive benefits support your health, well-being, and financial security, ensuring you and your family are taken care of.

Join Our Team

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Prepare for Your Future

Ready to advance your career at AECOM? Prepare your resume, hone your interview skills, and connect with us to find out how your aspirations align with our goals. At AECOM, your potential is limitless.

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Learn more about AECOM
Size
51,000 employees
Market Cap
$11.8 billion
Industry
Real Estate & Construction
Net Income
-$200.8 million
Founded
1990
5 Year Trend
-6.3%
Revenue
$13.3 billion
NASDAQ
ACM
* Ladders Estimates

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