5-7 years of experience in clinical application support and scheduling systems
Proficient in Epic Cadence scheduling template creation and management
Basic understanding of decision trees relevant to clinical workflows
Experience in onboarding clinicians to new systems and processes
Strong analytical skills to assess clinical reports and user needs
Responsibilities
Design and implement clinical application systems tailored to user workflows
Collaborate with clinicians to create and adjust protocols for clinical practices
Manage incoming change requests for scheduling templates within EPIC/Apex
Analyze organizational standards and ensure adherence in template management
Serve as a subject matter expert on provider utilization reports and impact assessments
Identify and resolve barriers to patient access and flow within ambulatory settings
Benefits
Supportive work environment focused on professional growth
Opportunity to apply hands-on clinical knowledge in a practical setting
Engagement with a collaborative team dedicated to improving patient outcomes
Access to training and resources for ongoing skill enhancement
Involvement in meaningful projects that directly affect clinical efficiency
Full Job Description
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance.
Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC/Apex. Responsible for determining impact on decision trees and maintaining organization standards.
Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.
Applies acquired skills and professional clinical applications concepts for small to medium sized projects of moderate scope. Operates independently within defined scope of responsibilities.
Reports into the FPO Supervisor of Ambulatory Capacity Management. Template builder is responsible for creating, analyzing, and supporting provider and ancillary templates. Serves as the subject matter expert for template design and build through analysis of provider utilization reports. Scope includes template design and management for provider schedules.
Performs duties pertaining to scheduling templates, managing all incoming change requests for provider templates in EPIC. Responsible for determining impact on decision trees and maintaining organization standards.
Template Maintenance Team identifies and proactively mitigate issues which create barriers to ambulatory access and patient flow.
Required Skills:
Hands-on experience in Epic Cadence scheduling template builds and management, basic knowledge of decision trees, and experience onboarding clinicians t
Required Skills:
Hands-on experience in Epic Cadence scheduling template builds and management, basic knowledge of decision trees, and experience onboarding clinicians t
