Job DescriptionJob Summary:As a Telesales Commission Sales Representative (In-House), you'll maximize your earning potential by helping current owners with their vacation ownership. You'll work leads through a sales process, uncover needs, overcome objections, and present our full range of vacation products. This is a sales position and is commission-driven with weekly pay and benefits. Ideal for motivated sales professionals who thrive on performance and results.
Hourly or Commission whichever is greater + Bonus (ranges of income from $60,000 - $300,000)
Essential Duties and Responsibilities:- Make outbound/receive inbound calls to current owners to generate account upgrades, and new sales.
- Work with good standing owners to enhance their ownership by showing empathy and creating affordable solutions.
- Maintain a 45-day lead engagement cycle with persistent follow-up (phone, email, text).
- Cross-sell and present all VI Resorts by Westgate vacation products across multiple properties.
- Confirm product fit and customer satisfaction with every sale.
- Consistently meet department standards:50+ calls daily and $40,000+ average net volume
- Maintain accurate records and follow all policies/regulatory guidelines.
- Partner effectively with the Telesales team lead who is organizing and assigning leads.
- Other duties as assigned.
What You Will Bring:- Active Washington State Timeshare License or ability to obtain required (employer assistance to apply on first day)
- 6+ months of timeshare or sales experience preferred
- High school diploma or GED
- Excellent communication and sales closing skills
- Resilient, self-driven, and competitive mindset
- Comfortable working in a fast-paced, commission-only environment
Why join VI Resorts by Westgate? - Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
- Paid Time Off - Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay - Access Your Earnings When You Need Them
- Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) - Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
- Career Growth and Advancement Opportunities
- Community Involvement - Give Back and Make an Impact
QualificationsExperience- Previous telesales, call center, or hospitality sales experience preferred (timeshare experience is a plus).
- Proven track record of meeting or exceeding sales or call performance targets.
Education & Certifications- High school diploma or General Education Degree (GED); or equivalent combination of education and experience.
Additional InformationSkills/Knowledge- Excellent verbal communication and persuasive selling skills.
- Strong listening skills and ability to build rapport quickly.
- Knowledge of CRM systems and call center software.
- Ability to handle pushback professionally and remain motivated.
- Comfortable working in a fast-paced, performance-based environment.
- Goal-oriented with a competitive and positive attitude.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
