Telecommunications Specialist, Sr

SMS Data Products Group, Inc.

$80K — $95K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 7 years of experience in telecommunications systems, network operations, or related field
  • CompTIA Security +CE certification
  • CompTIA A +CE certifications or equivalent required
  • DoD Secret security clearance required

Responsibilities

  • Provide on-site Tier 2 support for legacy NIPR and SIPR network infrastructure
  • Field and troubleshoot network equipment to ensure operational efficiency
  • Respond to EITSM tickets and service calls from various personnel
  • Install, maintain, and repair telecommunications equipment like switches and routers
  • Conduct Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repairs
  • Execute security patching and maintain configuration management
  • Coordinate with Tier 3/4 engineering support under tactical command

Benefits

  • On-site work with Air National Guard personnel
  • Opportunity to work with legacy telecommunications systems
  • 24/7 on-call availability adds a unique challenge and engagement
  • Engagement in configuration control board meetings adds to professional development
  • Work in a mission-essential environment that supports national security operations
Full Job Description
SMS is hiring a Sr. Telecommunications Specialistto support our Base Infrastructure Modernization (BIM) contract on site at the Air National Guard location. This position provides on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

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Job Responsibilities
  • Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure
  • Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data
  • Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel
  • Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems
  • Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities
  • Execute security patching per vendor guidance and maintains configuration management
  • Operates under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support
  • Support change management processes following TO 00-33A-1100 and local standard operating procedures
  • Participate in configuration control board meetings
  • Available on-call 24/7 for contingency operations and crisis response as mission essential personnel
  • Work closely with CS Network Control Center personnel

Required Qualifications
  • Minimum 7 years of experience in telecommunications systems, network operations, or related field
  • CompTIA Security +CE
  • CompTIA A +CE certifications or equivalent required
  • DoD Secret security clearance required


Req # 2026-5462

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